some changes

Author: lucciz01

support/dynamics-365/supply-chain/procurement/source-document-lines-cannot-be-finalized.md

@@ -1,32 +1,41 @@
 ---
-title: Purchase Order Can't Be Finalized
-description: Provides a resolution for the issue that a Source Document Lines Can't Be Finalized.
+title: The Source Document Lines Cannot Be Finalized Until the Status is Confirmed
+description: Provides a resolution for the Source document lines cannot be finalized error in Microsoft Dynamics 365.
 author: Sumit
-ms.date: 08/14/2025
+ms.date: 09/15/2025
 ms.search.form: PurchTable, PurchTablePart, PurchRFQTable
 audience: Application User
 ms.reviewer: kamaybac
 ms.search.region: Global
 ms.author: sugaur
 ms.search.validFrom: 2021-05-31
 ms.dyn365.ops.version: 10.0.13
-ms.custom: sap:Purchase order procurement and sourcing\Issues with purchase orders
+ms.custom: sap:Purchase order procurement and sourcing\Issues with purchase order confirmation and packing slips
 ---
-# Troubleshooting Guide: Source Document Lines Can't Be Finalized
+# "Source document lines cannot be finalized" error when confirming purchase order
 
-## Cause 
-Document accounting status in the related Purchase Requisition (PR) is not completed or confirmed.
+This article provides guidance to resolve an error that might occur when confirming a purchase order in Microsoft Dynamics 365.
 
-## Symptom
-An error message is shown in F&O stating that the source document lines cannot be finalized until the status is Confirmed' encountered when trying to finalize a purchase order.
+## Symptoms
+
+When you try to [confirm a purchase order](/dynamics365/supply-chain/procurement/purchase-order-approval-confirmation#confirming-purchase-orders), you might receive the following error message:
+
+> The source document lines cannot be finalized until the status is Confirmed.
+
+## Cause
+
+The issue occurs when the document accounting status in the related [purchase requisition](/dynamics365/supply-chain/procurement/purchase-requisitions-overview) isn't confirmed.
 
 ## Resolution
-1. Navigate to:  
-   **Procurement and sourcing > Periodic tasks > Clean up > Purchase order distribution reset**
-2. Input the **Purchase Order (PO) number**.
-3. Click **OK**.
-4. The status of the PO updates to **Draft**.
-5. Submit the workflow and confirm the PO again.
-
-## More information 
- Triggering Purchase order distribution reset initiates a data check to ensure that the selected purchase order is in the correct state for the tool to run.
+
+To resolve this issue, reset the purchase order accounting distributions by following these steps:
+
+1. Navigate to **Procurement and sourcing** > **Periodic tasks** > **Clean up** > **Purchase Order Distribution Reset**.
+2. Enter the **Purchase Order (PO) number** in the designated field.
+3. Select **OK** to proceed.
+4. The status of the purchase order will update to **Draft**.
+5. Submit the workflow and confirm the purchase order again.
+
+Triggering the purchase order distribution reset initiates a data check to ensure that the selected purchase order is in the correct state for the tool to run. After the reset, you should be able to finalize the source document lines.
+
+If you continue to experience issues after following these steps, verify that all required fields and configurations for the purchase order are complete. Additionally, ensure that any related workflows are properly configured and functioning as expected.

support/dynamics-365/supply-chain/toc.yml

@@ -158,6 +158,8 @@
       href: procurement/purchase-order-line-data-issues.md
     - name: Purchase orders don't reflect the language settings of the legal entity
       href: procurement/purchase-order-language-not-reflect-legal-entity-settings.md
+    - name: '"Source document lines cannot be finalized" error'
+      href: procurement/source-document-lines-cannot-be-finalized.md  
     - name: Transactions can be posted to a suspended ledger account
       href: procurement/canceled-receipts-posted.md
     - name: The delivery name isn't synced after changing a purchase order delivery address