Revise title and content for journaled email documentation

Updated the title and several sections for clarity and consistency.

Author: Cloud-Writer

Exchange/ExchangeServer/administration/email-received-via-eop-not-journaled.md

@@ -1,5 +1,5 @@
 ---
-title: Email received via Microsoft 365 not journaled
+title: Email received through Microsoft 365 isn't journaled
 description: Discusses that Internet email that is received through Microsoft 365 is not journaled in an Exchange Server-Microsoft 365 hybrid environment.
 ms.date: 01/24/2024
 author: cloud-writer
@@ -18,7 +18,7 @@ appliesto:
 search.appverid: MET150
 ---
 
-# Internet email received through Microsoft 365 is not journaled in an Exchange Server hybrid environment
+# Internet email received through Microsoft 365 isn't journaled in an Exchange Server hybrid environment
 
 _Original KB number:_   4344001
 
@@ -28,24 +28,24 @@ Consider this scenario:
 
 - You deploy on-premises servers that are running Exchange Server in a hybrid Exchange and Microsoft 365 environment.
 - You enable the journal rules or standard journaling on the servers.
-- Your mailbox is located in the on premise and set up the email address of an on-premises archiving mailbox or a third-party archiving service as the journaling mailbox.
-- You do not create journal rules in Microsoft 365.
+- Your mailbox is located in an on-premises server and you've set up the email address of an on-premises archiving mailbox or a third-party archiving service as the journaling mailbox.
+- You don't create journal rules in Microsoft 365.
 - Your mail exchanger (MX) record points to Microsoft 365.
 - You receive an email message from an Internet source through Microsoft 365.
 
-In this scenario, the messages that are sent from the on-premises servers that are running Exchange are journaled as expected. However, the messages that are received from Microsoft 365 or from the Internet are not journaled.
+In this scenario, the messages sent from the on-premises servers that are running Exchange are journaled as expected. However, the messages that are received from Microsoft 365 or from the Internet are not journaled.
 
 ## Cause
 
-This issue occurs because the message that originates from Microsoft 365 or that is processed by Microsoft 365 is added by having the following specific internal header:
+This issue occurs because the message that originates from Microsoft 365 or that is processed by Microsoft 365 is added by using the following specific internal header:
 
 > X-MS-Exchange-Organization-Processed-By-Journaling: Journal Agent
 
-This header identifies messages that have been processed by the Exchange Journaling agent. If the header is included in a message, Exchange Server recognizes that the message has already been processed by the Journaling Agent on a previous Hub Transport server. Therefore, it does not journal the message again.
+This header identifies messages that have been processed by the Exchange Journaling agent. If the header is included in a message, Exchange Server recognizes that the message has already been processed by the Journaling Agent on a previous Hub Transport server. Therefore, it doesn't journal the message again.
 
 ## Resolution
 
-To resolve this issue, go to Microsoft 365, navigate to **EAC** > **Compliance Management** > **Journal Rules**, and then create the same journal rules as exist on the on-premise servers that are running Exchange.
+To resolve this issue, navigate to **EAC** > **Compliance Management** > **Journal Rules**, and create the same journal rules that exist on the on-premise servers that are running Exchange.
 
 ## More information