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1 | 1 | --- |
2 | | -title: Log Emission and Diagnostic Settings Limitations for Partner Service Integration |
3 | | -description: "Understand which Azure resources emit logs to the partner service, how to verify log emission, and the limitations of diagnostic settings for partner solutions." |
| 2 | +title: Troubleshoot log emission and diagnostic settings limitations for Azure partner service integration |
| 3 | +description: "Learn how to identify and resolve issues with log emission and diagnostic settings when integrating Azure resources with partner solutions." |
4 | 4 | author: ProfessorKendrick |
5 | 5 | ms.author: kkendrick |
6 | 6 | ms.service: partner-services |
7 | | -ms.topic: troubleshooting-problem-resolution |
| 7 | +ms.topic: troubleshooting-general |
8 | 8 | ms.date: 08/04/2025 |
9 | | -ai-usage: ai-assisted |
| 9 | + |
| 10 | +#customer intent: As an Azure administrator, I want to understand and resolve issues with log emission and diagnostic settings for partner service integrations so that I can ensure logs are properly sent and monitored. |
| 11 | + |
10 | 12 | --- |
11 | 13 |
|
12 | | -# Log Emission and Diagnostic Settings Limitations for Partner Service Integration |
| 14 | +# Troubleshoot log emission and diagnostic settings limitations for Azure partner service integration |
| 15 | + |
| 16 | +This article helps you identify and resolve issues that prevent Azure resources from emitting logs to partner services. It covers common causes, limitations of diagnostic settings, and steps to verify and correct configuration issues. |
| 17 | + |
| 18 | +## Prerequisites |
| 19 | + |
| 20 | +- Access to the Azure portal. |
| 21 | +- Sufficient permissions to view and modify diagnostic settings on Azure resources. |
| 22 | +- Knowledge of the partner solution integration requirements. |
| 23 | + |
| 24 | +## Potential quick workarounds |
| 25 | + |
| 26 | +1. Remove unused diagnostic settings if the resource has reached the maximum allowed. |
| 27 | +2. Confirm that the resource type supports diagnostic settings and log categories. |
| 28 | + |
| 29 | +## Troubleshooting checklist |
| 30 | + |
| 31 | +### Verify resource log support |
| 32 | + |
| 33 | +- Navigate to the Azure portal and select the affected resource. |
| 34 | +- Go to **Diagnostic settings**. |
| 35 | +- Check if you can add a new diagnostic setting. If not, the resource may not support log emission. |
| 36 | + |
| 37 | +### Check diagnostic settings limit |
| 38 | + |
| 39 | +- Each Azure resource supports up to five diagnostic settings. |
| 40 | +- If you see an error about reaching the maximum, remove unused settings before adding new ones. |
| 41 | + |
| 42 | +### Confirm metrics export limitation |
| 43 | + |
| 44 | +- Metrics data export is not supported for partner solutions via Azure Monitor diagnostic settings. Only log data can be sent. |
| 45 | + |
| 46 | +## Causes and/or solutions |
| 47 | + |
| 48 | +### Cause: Resource does not support log emission |
13 | 49 |
|
14 | | -This article explains which Azure resources emit logs to the partner service, how to verify log emission, and the limitations of diagnostic settings for partner solutions. |
| 50 | +Some Azure resource types do not emit logs because they lack monitoring log categories. |
15 | 51 |
|
16 | | -## Symptoms |
| 52 | +**Solution:** |
| 53 | +1. Review the [Azure Monitor supported resource log categories](/azure/azure-monitor/essentials/resource-logs-categories). |
| 54 | +2. If your resource is not listed, it cannot emit logs to partner services. |
17 | 55 |
|
18 | | -- Logs are not appearing in the partner service as expected. |
19 | | -- Unable to configure diagnostic settings for certain resources. |
20 | | -- Error or warning about reaching the maximum number of diagnostic settings. |
21 | | -- Metrics data is not exported to the partner service. |
| 56 | +### Cause: Diagnostic settings limit reached |
22 | 57 |
|
23 | | -## Cause |
| 58 | +Each resource can have a maximum of five diagnostic settings. |
24 | 59 |
|
25 | | -- Only resources listed in Azure Monitor resource log categories can emit logs to the partner service. |
26 | | -- Some resource types do not support sending logs because they lack monitoring log categories. |
27 | | -- Each Azure resource can have a maximum of five diagnostic settings. |
28 | | -- Export of Metrics data is not currently supported by partner solutions under Azure Monitor diagnostic settings. |
| 60 | +**Solution:** |
| 61 | +1. Remove unused diagnostic settings from the resource. |
| 62 | +2. Add a new diagnostic setting for the partner service. |
29 | 63 |
|
30 | | -## Solution |
| 64 | +### Cause: Metrics data not exported |
31 | 65 |
|
32 | | -1. **Verify Resource Log Support:** |
33 | | - - Navigate to the Azure diagnostic settings for the resource. |
34 | | - - Check if a diagnostic setting option is available. |
35 | | - - If not, the resource does not support sending logs. |
| 66 | +Export of metrics data is not currently supported for partner solutions. |
36 | 67 |
|
37 | | -2. **Check Diagnostic Settings Limit:** |
38 | | - - Each resource can have up to five diagnostic settings. |
39 | | - - If the limit is reached, remove unused settings before adding new ones. |
| 68 | +**Solution:** |
| 69 | +- Only log data can be sent to the partner service. No action is needed for metrics. |
40 | 70 |
|
41 | | -3. **Metrics Export Limitation:** |
42 | | - - Metrics data export is not supported for partner solutions. Only log data can be sent to the partner service. |
| 71 | +## Advanced troubleshooting and data collection |
43 | 72 |
|
44 | | -> [!TIP] |
45 | | -> For more information, see [Azure Monitor supported resource log categories](/azure/azure-monitor/essentials/resource-logs-categories) and [diagnostic settings documentation](/azure/azure-monitor/essentials/diagnostic-settings). |
| 73 | +- Collect screenshots of the diagnostic settings pane for the affected resource. |
| 74 | +- Note any error messages or warnings shown when configuring diagnostic settings. |
| 75 | +- Gather the resource type and region information for support escalation. |
46 | 76 |
|
47 | 77 | ## Related content |
48 | 78 |
|
49 | | -- [Create diagnostic settings in Azure](/azure/azure-monitor/essentials/diagnostic-settings) |
50 | | -- |
| 79 | +- [Azure Monitor supported resource log categories](/azure/azure-monitor/essentials/resource-logs-categories) |
| 80 | +- [Create diagnostic settings in Azure](/azure/azure-monitor/essentials/diagnostic-settings) |
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