Skip to content

Commit e952fb3

Browse files
authored
resolve the warning
1 parent f7a37a0 commit e952fb3

1 file changed

Lines changed: 14 additions & 13 deletions

File tree

support/power-platform/power-automate/connections/troubleshoot-broken-connections.md

Lines changed: 14 additions & 13 deletions
Original file line numberDiff line numberDiff line change
@@ -6,7 +6,8 @@ ms.workload: connectors
66
author: nravindra-msft
77
ms.author: nravindra
88
ms.reviewer: angieandrews
9-
ms.date: 01/21/2025
9+
ms.date: 01/21/2025
10+
1011
---
1112
# Troubleshoot broken connections in Power Automate
1213

@@ -20,7 +21,7 @@ This article describes the following common issues about broken connections in M
2021
- [Password modification by a user](#password-modification-by-a-user)
2122
- [Azure Active Directory (AAD) configuration is changed](#azure-active-directory-aad-configuration-is-changed)
2223
- [Connection owner account is deleted or disabled](#connection-owner-account-is-deleted-or-disabled)
23-
- [Tenant administrator disabled the application](#tenant-administrator-disabled-the-application)
24+
- [Tenant administrator disables the application](#tenant-administrator-disables-the-application)
2425

2526
## Connection times out
2627

@@ -34,7 +35,7 @@ You might also receive the following error message:
3435

3536
1. Check your internet connection: Ensure that the internet connection is stable and working properly.
3637
2. Check the server status: Verify if the server you're trying to connect to is online and not experiencing any downtime.
37-
3. Try increasing the time-out limit: Sometimes, increasing the time-out limit can help in establishing a connection with the server.
38+
3. Try increasing the time-out limit: Sometimes, increasing the time-out limit can help in establishing a connection with the server.
3839

3940
## A DLP block occurs
4041

@@ -48,11 +49,11 @@ When a DLP block occurs, you might also receive one of the following error messa
4849
### Troubleshooting steps
4950

5051
1. Review DLP policies: Check the DLP policies configured in the organization to understand what actions are being blocked and why.
51-
2. Consult with your administrator: The administrator might block the connector or connection. It's a good idea to consult with your administrator and discuss the issue to unblock it.
52+
2. Consult with your administrator: The administrator might block the connector or connection. It's a good idea to consult with your administrator and discuss the issue to unblock it.
5253

5354
## Invalid authenticated devices
5455

55-
This refers to a situation where a user tries to authenticate using a device for multi-factor authentication (MFA), but the device is disabled. This issue isn't related to Power Automate but to the tenant's configuration at the administrative level.
56+
This refers to a situation where a user tries to authenticate using a device for multi-factor authentication (MFA), but the device is disabled. This issue isn't related to Power Automate but to the tenant's configuration at the administrative level.
5657

5758
In this situation, you might also receive one of the following error messages:
5859

@@ -68,7 +69,7 @@ In this situation, you might also receive one of the following error messages:
6869

6970
## Inactivity for a long time
7071

71-
This refers to a situation where a connection becomes invalid because it hasn't been used for a specified period. For example, the SharePoint connector requires usage at least once every 90 days to remain active. If the connection isn't used within this period, it expires.
72+
This refers to a situation where a connection becomes invalid because it hasn't been used for a specified period. For example, the SharePoint connector requires usage at least once every 90 days to remain active. If the connection isn't used within this period, it expires.
7273

7374
In this situation, you might also receive one of the following error messages:
7475

@@ -81,7 +82,7 @@ To troubleshoot this issue, create a new connection or re-authorize the existing
8182

8283
## Connection issue related to attended mode
8384

84-
This refers to problems that occur when a user tries to use features that require a license for unattended mode but doesn't have the necessary license. In attended mode, the user must be present and interact with the system, whereas unattended mode allows for fully automated processes without user interaction. If a user without the appropriate license attempts to use unattended mode, the connection fails.
85+
This refers to problems that occur when a user tries to use features that require a license for unattended mode but doesn't have the necessary license. In attended mode, the user must be present and interact with the system, whereas unattended mode allows for fully automated processes without user interaction. If a user without the appropriate license attempts to use unattended mode, the connection fails.
8586

8687
[Learn more about attended and unattended scenarios for process automation](/power-automate/guidance/planning/attended-unattended).
8788

@@ -91,19 +92,19 @@ Ensure the user has the correct license to interact with the system as required
9192

9293
## Password modification by a user
9394

94-
This issue occurs when the account password used to create the connection is deleted, changed, or expired. Since account verification is a crucial part of authentication whenever a connection is triggered, the connection breaks if the new password isn't updated. To avoid this issue, use services like [Microsoft Entra ID](/entra/fundamentals/whatis).
95+
This issue occurs when the account password used to create the connection is deleted, changed, or expired. Since account verification is a crucial part of authentication whenever a connection is triggered, the connection breaks if the new password isn't updated. To avoid this issue, use services like [Microsoft Entra ID](/entra/fundamentals/whatis).
9596

9697
You might also receive the following error message:
9798

9899
> The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset their password. The grant was issued on '\<DateTime>' and the TokensValidFrom date (before which tokens are not valid) for this user is '\<DateTime>'.
99100
100101
### Troubleshooting steps
101102

102-
Every time a user updates the password, the existing connection with the password becomes invalid, so the user must create a new connection for each of those connectors or edit the existing connection.
103+
Every time a user updates the password, the existing connection with the password becomes invalid, so the user must create a new connection for each of those connectors or edit the existing connection.
103104

104105
## Azure Active Directory (AAD) configuration is changed
105106

106-
This refers to modifications made at the Azure Active Directory (AAD) level that affect user identities or access policies. These changes include moving to a new location, altering user roles, or updating security settings. Such changes might invalidate existing tokens and require users to reauthenticate.
107+
This refers to modifications made at the Azure Active Directory (AAD) level that affect user identities or access policies. These changes include moving to a new location, altering user roles, or updating security settings. Such changes might invalidate existing tokens and require users to reauthenticate.
107108

108109
You might also receive the following error message:
109110

@@ -125,9 +126,9 @@ In this situation, you might also receive one of the following error messages:
125126
126127
### Troubleshooting steps
127128

128-
To resolve this issue, another user with access can reauthorize the connection, thereby updating the ownership and restoring functionalities for all users.
129+
To resolve this issue, another user with access can reauthorize the connection, thereby updating the ownership and restoring functionalities for all users.
129130

130-
## Tenant administrator disables the application
131+
## Tenant administrator disables the application
131132

132133
This means that the tenant administrator deactivates an application registered in Azure Active Directory (AAD). This action invalidates any service principal connections associated with the application, as it can no longer issue tokens.
133134

@@ -137,7 +138,7 @@ You might also receive the following error message:
137138
138139
### Troubleshooting steps
139140

140-
To resolve this issue, the tenant administrator needs to reenable the application or create a new service principal connection.
141+
To resolve this issue, the tenant administrator needs to reenable the application or create a new service principal connection.
141142

142143
## More information
143144

0 commit comments

Comments
 (0)