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Copy file name to clipboardExpand all lines: support/windows-server/active-directory/active-directory-domain-join-troubleshooting-guidance.md
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@@ -91,7 +91,45 @@ For more information, see [Error code 0xa8b: An attempt to resolve the DNS name
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### Error code 0x40
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See [Domain join error 0x40 "The specified network name is no longer available"](./domain-join-error-0x40-the-specified-network-name-is-no-longer-available.md) for troubleshooting guide.
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The following error messages occur when you try to join the computer to the domain:
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> The specified network name is no longer available
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:::image type="content" source="media/active-directory-domain-join-troubleshooting-guidance/domain-join-error-message.png" alt-text="Screenshot of the dialog box showing the error message for error code 0x40.":::
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Here's an example from the *netsetup.log* file:
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```output
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mm/dd/yyyy hh:mm:ss:ms NetpValidateName: checking to see if '<domain_name>' is valid as type 3 name
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mm/dd/yyyy hh:mm:ss:ms NetpCheckDomainNameIsValid [ Exists ] for '<domain_name>' returned 0x0
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mm/dd/yyyy hh:mm:ss:ms NetpValidateName: name '<domain_name>' is valid for type 3
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: trying to find DC in domain '<domain_name>', flags: 0x40001010
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: failed to find a DC having account 'CLIENT1$': 0x525, last error is 0x0
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: status of verifying DNS A record name resolution for 'DCA.<domain_name>': 0x0
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mm/dd/yyyy hh:mm:ss:ms NetpDsGetDcName: found DC '\\<dc_fqdn>' in the specified domain
This error is logged when the client computer lacks network connectivity on TCP port 88 between the client machine and the DC. To troubleshoot this issue, you can run the following command to test the connection:
:::image type="content" source="media/active-directory-domain-join-troubleshooting-guidance/test-netconnection-output-88.png" alt-text="Screenshot that shows the Test-NetConnection command for TCP port 88 output.":::
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The output indicates that the Kerberos Port TCP 88 is open between the client and the DC.
Copy file name to clipboardExpand all lines: support/windows-server/active-directory/domain-join-error-0x40-the-specified-network-name-is-no-longer-available.md
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