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1 | 1 | --- |
2 | | -title: Applying Group Policy Environment Policy |
| 2 | +title: Azure VM login stops responding at "Applying Group Policy Environment". |
3 | 3 | description: Troubleshooting steps for an Azure virtual machine (VM) that is stuck booting with message "Applying Group Policy Environment Policy". |
4 | 4 | ms.date: 03/03/2025 |
5 | 5 | ms.service: azure-virtual-machines |
6 | 6 | ms.collection: windows |
7 | 7 | ms.custom: sap:My VM is not booting |
8 | 8 | --- |
9 | 9 |
|
10 | | -# Applying Group Policy Environment Policy |
| 10 | +# Azure VM login hangs at "Applying Group Policy Environment" |
11 | 11 |
|
12 | 12 | **Applies to:** :heavy_check_mark: Windows VMs |
13 | 13 |
|
14 | 14 | This article provides steps to troubleshoot issues where a Windows VM is stuck booting with message "Applying Group Policy Environment Policy" displayed in Boot Diagnostics. |
15 | 15 |
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16 | 16 | ## Symptom |
17 | 17 |
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18 | | -When you use [Boot diagnostics](./boot-diagnostics.md) to view the screenshot of the VM, you see that the OS has not completed the boot process and is displaying the message **Applying Group Policy Environment policy**. |
| 18 | +When you use [Boot diagnostics](./boot-diagnostics.md) to view the screenshot of the VM, you see that the OS hasn't completed the boot process and is displaying the message **Applying Group Policy Environment policy**. |
19 | 19 |
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20 | 20 | :::image type="content" source="media/applying-group-policy-environment-policy/ApplyingGroupPolicyEnvironmentPolicy.png" alt-text="Screenshot of Windows operating system displaying the message 'Applying Group Policy Environment Policy'."::: |
21 | 21 |
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22 | 22 | ## Cause |
23 | 23 |
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24 | | -At this time, additional investigation is needed as the specific cause is unkonwn. |
| 24 | +At this time, extra investigation is needed as the specific cause is unknown. |
25 | 25 |
|
26 | 26 | ## Solution |
27 | 27 |
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28 | 28 | For this scenario, a memory dump is required to troubleshoot the issue further and diagnose the problem. |
29 | 29 |
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30 | | -Please follow [this article](./collect-os-memory-dump-file.md) to collect a memory dump. Then proceed with [creating a support request](https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/overview?DMC=troubleshoot). |
| 30 | +Follow [this article](./collect-os-memory-dump-file.md) to collect a memory dump. Then proceed with [creating a support request](https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/overview?DMC=troubleshoot). |
31 | 31 |
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32 | 32 | [!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)] |
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