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support/dynamics-365/customer-service/knowledge-management/knowledge-articles-not-supporting-multilingual-search.md

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title: Knowledge Articles Not Supporting Multilingual Search
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description: Provide troubleshooting steps to ensure knowledge articles are properly configured to support multilingual search in Microsoft Dynamics 365 Customer Service.
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ms.reviewer:
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ms.reviewer: atrinassa
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author: Yerragovula
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ms.author: srreddy
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ai-usage: ai-assisted

support/dynamics-365/customer-service/service-level-agreements/sla-migration-issues.md

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:::image type="content" source="media/sla-migration-issues/msdyn-condition-xml-conversion.png" alt-text="Screenshot that shows the unique name of the Convert legacy xml to fetchxml format and vice versa process." lightbox="media/sla-migration-issues/msdyn-condition-xml-conversion.png":::
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## Scenario 7: SLA migration is stuck
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## Scenario 7: SLA items don't function as expected
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When you migrate SLAs in Dynamics 365 Customer Service, you might experience the following issues:
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