Skip to content

Commit d2ad262

Browse files
authored
resolve the warning
1 parent 0073977 commit d2ad262

2 files changed

Lines changed: 3 additions & 3 deletions

File tree

support/dynamics-365/customer-service/email/email-preview-text-showing-error-when-not-configured.md

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -11,12 +11,12 @@ This article guides you on resolving an issue where email preview text displays
1111

1212
## Symptoms
1313

14-
When you send an email in Dynamics 365 Customer Service, the email preview text may display an error or unintended formatting (for example, "{ 0 margins ..") instead of a meaningful preview. This issue typically occurs when the email content is primarily an image and no explicit email preview text has been set.
14+
When you send an email in Dynamics 365 Customer Service, the email preview text might display an error or unintended formatting (for example, **{ 0 margins ..**) instead of a meaningful preview. This issue typically occurs when the email content is primarily an image and no explicit email preview text is set.
1515

1616
## Cause
1717

1818
This issue occurs because the system automatically uses the email's content as the preview text if no explicit preview text is configured. When the email content is an image, the system extracts the formatting details of the image, resulting in unintended text being displayed in the email preview.
1919

2020
## Resolution
2121

22-
To resolve this issue, add a simple email preview text to the email that contains an image as the primary content. The text will be displayed in the email preview instead of the extracted formatting details.
22+
To resolve this issue, add an email preview text to the email that contains an image as the primary content. The text will be displayed in the email preview instead of the extracted formatting details.

support/dynamics-365/customer-service/email/formatting-lost-when-copying-word-template-text-to-crm-email-message.md renamed to support/dynamics-365/customer-service/email/formatting-lost-when-copying-word-template-text-to-email-message.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -49,4 +49,4 @@ To solve this issue,
4949

5050
## More information
5151

52-
[Use Word templates to create standardized documents](power-platform/admin/using-word-templates-dynamics-365)
52+
[Use Word templates to create standardized documents](/power-platform/admin/using-word-templates-dynamics-365)

0 commit comments

Comments
 (0)