Merge pull request #10445 from MicrosoftDocs/main

Auto Publish – main to live - 2026-01-05 18:00 UTC

Author: learn-build-service-prod[bot]

Office/Client/clienttoc/toc.yml

@@ -486,6 +486,8 @@
           href: ../office-suite-issues/enable-disable-hyperlink-warning.md
         - name: Error when editing an equation in Office
           href: ../office-suite-issues/issue-when-edit-equation-in-office.md
+        - name: Errors when Office add-ins start
+          href: ../office-suite-issues/errors-when-office-add-ins-start.md          
         - name: Error when opening a document
           href: ../office-suite-issues/error-open-document.md
         - name: Error when you open files from SharePoint in Office client

Office/Client/office-suite-issues/errors-when-office-add-ins-start.md

@@ -0,0 +1,44 @@
+---
+title: Errors when Office add-ins start
+description: Provides information about errors that might occur when Office add-ins start.
+author: Cloud-Writer
+ms.author: meerak
+manager: dcscontentpm
+audience: ITPro
+ms.topic: troubleshooting
+ms.reviewer: rickki
+ms.custom: 
+  - sap:Microsoft 365 Apps for enterprise\Add-Ins\Add-Ins from AppSource/Sideloading/Network Share/EXO Admin/SharePoint Catalog
+  - CSSTroubleshoot
+  - CI 7885
+search.appverid: 
+  - MET150
+appliesto: 
+  - Microsoft 365 Apps
+ms.date: 12/13/2025
+---
+
+# Errors when Office add-ins start
+
+## Summary
+
+This article provides information about errors that you might see when an Office add-in starts.
+
+## Errors generated by Office
+
+When Microsoft Office tries to start an Office add-in that uses a task pane, an error occurs, and the add-in doesn't start. In this situation, Office displays an error message in an information bar at the top of the task pane, as shown in the following screenshot.
+
+:::image type="content" source="media/errors-when-office-add-ins-start/office-add-in-information-bar.png" alt-text="Screenshot of the information bar displayed at the top of the task pane.":::
+
+> [!IMPORTANT]
+> This kind of error is generated by Office, not by the add-in. Unless the error message explicitly states otherwise, you shouldn't contact the add-in provider. Contact your Microsoft 365 administrator instead.
+
+The following table lists the most common error messages that cause users to mistakenly contact the add-in provider.
+
+| Error text  |  Explanation |
+|---|---|
+|This Add-in uses features not supported by its add-in catalog.|For more information about this error, see [Deploy and publish Office Add-ins](/office/dev/add-ins/publish/publish#additional-publication-methods-for-the-add-in-only-manifest).|
+|We can't load this Add-in because its source catalog is not supported on your device.|For more information about this error, see [Deploy and publish Office Add-ins](/office/dev/add-ins/publish/publish#additional-publication-methods-for-the-add-in-only-manifest).|
+|Add-ins are disabled in this version of Word, Excel, and PowerPoint. Buy Microsoft 365 to enable add-ins.|You opened an Office document and add-in in a nonsubscription or reduced functionality version of Office, but the add-in uses Office features that aren't supported in this version.|
+|Office 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins. <br/><br/>Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins.<br/><br/>Office 365 has been configured to prevent individual acquisition and execution of Add-ins from Microsoft AppSource.<br/><br/>Microsoft 365 has been configured to prevent individual acquisition and execution of Add-ins from Microsoft AppSource.<br/><br/>Office 365 has been configured to prevent individual acquisition and execution of add-ins.<br/><br/>Microsoft 365 has been configured to prevent individual acquisition and execution of add-ins.|These error messages are all versions of the same error message. In addition to the situation that is mentioned in the error text, this message is displayed in the following situation:<br/><br/>If you install an add-in to a document, and another user who doesn't have permissions to that add-in, then opens the document, the other user receives this error message.|
+|We can't start this add-in because it isn't set up properly.|For more information about this error, see [Deploy and publish Office Add-ins](/office/dev/add-ins/publish/publish#additional-publication-methods-for-the-add-in-only-manifest).|

Office/Client/office-suite-issues/media/errors-when-office-add-ins-start/office-add-in-information-bar.png

@@ -1,7 +1,7 @@
 ---
 title: Prevent Antivirus and DLP Tools from Blocking or Crashing Microsoft Teams
 manager: dcscontentpm
-ms.date: 06/06/2025
+ms.date: 01/05/2026
 audience: Admin
 ms.topic: troubleshooting
 search.appverid:
@@ -114,6 +114,9 @@ The following table lists applications and their associated DLLs that are known
 | Zscaler||
 | Ztsment Data Protection| `injumon64.dll`|
 | Forcepoint DLP||
+| TenxGuard64 | |
+| Action1| `k1agentdeploycse_<architecture>.dll` |
+| Lenovo ThinkVantage Active Protection System - Shock Sensor Module | `Sensor64.dll` |
 
 ## Other DLLs that might affect Teams desktop client and Edge WebView2
 

Teams/teams-administration/include-exclude-teams-from-antivirus-dlp.md

@@ -0,0 +1,50 @@
+---
+title: Troubleshoot Capturing Elements from SAP Save As Dialog
+description: Resolves an issue in which the element picker can't capture elements from the SAP _Save As_ dialog box in Power Automate for desktop automation.
+ms.reviewer: iomimtso, ststavri, nimoutzo, v-shaywood
+ms.custom: sap:Desktop flows\SAP automation
+ms.date: 11/19/2025
+---
+# Can't capture elements from SAP Save As dialog
+
+Automating SAP processes in Power Automate Desktop often involves interacting with various system dialogs, including the _Save As_ dialog. However, capturing elements from the _Save As_ dialogs by using the element picker isn't always straightforward. This article provides effective strategies and workarounds to help you automate SAP workflows that interact with the _Save As_ dialog when the standard element picker methods aren't sufficient.
+
+## Symptoms
+
+When you use the element picker in Power Automate for desktop, you can't capture or select any elements from the _Save As_ dialog box in SAP.
+
+## Cause
+
+This issue occurs when SAP shows the standard Windows _Save As_ dialog box. The standard dialog box doesn't support SAP-specific automation.
+
+## Solution
+
+Use one of the following workarounds based on your scenario.
+
+### Disable Show Microsoft Windows dialogs
+
+- If the **Show native Microsoft Windows dialogs** option is available, turn it off in the SAP GUI:
+
+   1. Go to **Options** > **Accessibility & Scripting** > **Scripting**.
+
+   1. Clear the **Show native Microsoft Windows dialogs** checkbox.
+
+       :::image type="content" source="media/cant-capture-element-from-save-as-popup/sap-disable-windows-dialogs.png" alt-text="Show native Microsoft Windows dialogs in SAP Settings.":::
+
+   1. Restart SAP.
+
+- If the **Show native Microsoft Windows dialogs** option isn't available, make sure that the element picker is in the SAP context to display the custom SAP dialog box:
+
+    1. Open the element picker.
+
+    1. Before the _Save As_ dialog appears, hover over an SAP GUI element in the main SAP window. This action keeps the element picker in SAP context and lets it capture elements from the custom SAP dialog box.
+
+### Use mouse and keyboard actions
+
+If SAP displays the standard Windows _Save As_ dialog box instead of the custom SAP dialog box, you can automate the dialog box by using mouse and keyboard actions. For more information, see [Use mouse and keyboard actions](/power-automate/desktop-flows/actions-reference/mouseandkeyboard).
+
+## Related content
+
+- [Introduction to SAP GUI–based RPA in Power Automate Desktop](/power-automate/guidance/rpa-sap-playbook/introduction)
+
+[!INCLUDE [Third-party disclaimer](../../../../includes/third-party-disclaimer.md)]

support/power-platform/power-automate/desktop-flows/sap-automation/cant-capture-element-from-save-as-popup.md

@@ -83,6 +83,8 @@ items:
         items:
           - name: Authentication popup appears when launching SAP
             href: desktop-flows/sap-automation/handle-authentication-popup-launch-sap.md
+          - name: Can't capture elements from SAP Save As dialog
+            href: desktop-flows/sap-automation/cant-capture-element-from-save-as-popup.md
           - name: Can't capture SAP GuiTree objects
             href: desktop-flows/sap-automation/cannot-capture-guitree-objects.md
           - name: Can't open SAP