Merge pull request #10221 from MicrosoftDocs/main

Auto Publish – main to live - 2025-11-19 22:00 UTC

Author: learn-build-service-prod[bot]

Microsoft365/purview/purview/diagnostics/purview-compliance-diagnostics.md

@@ -10,12 +10,12 @@ ms.custom:
   - sap:Microsoft Purview Compliance
   - Microsoft Purview
   - CSSTroubleshoot
-  - CI 2772, 1283, 5607
+  - CI 2772, 1283, 5607, 8191
 ms.reviewer: shadans, sathyana, meerak, v-shorestris
 appliesto:
   - Microsoft Purview
 search.appverid: MET150
-ms.date: 09/11/2025
+ms.date: 11/19/2025
 ---
 
 # Self-help diagnostics for Microsoft Purview
@@ -51,10 +51,12 @@ You can find these diagnostics on the following portal pages:
 
 ### Available diagnostics
 
-The following table lists the available diagnostics on **Solutions** pages. You can access the diagnostics by selecting the associated link in the third column. When you're prompted, sign in to the Microsoft Purview portal.
+The following table lists the available diagnostics on **Solutions** pages. You can access the diagnostics by selecting the associated link in the fourth column. When you're prompted, sign in to the Microsoft Purview portal.
 
 **Note**: To run these diagnostics, the minimum requirement is that you're an administrator with the Organization Configuration role assigned to you.
 
+When you select a diagnostic on a Solutions page, it begins by running the [Check-PurviewConfig](/powershell/module/exchangepowershell/check-purviewconfi) cmdlet to check your organization's configuration settings in Microsoft Purview. Then the diagnostic calls the appropriate cmdlet listed in the following table to perform checks that are specific to your issue. 
+
 | **Issue** | **Checks performed** | **Commandlet Used** | **Solutions page** |
 |-|-|-|-|
 | Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. | [Test-IrmConfiguration](/powershell/module/exchangepowershell/test-irmconfiguration)| [Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics) |