Update machine-disconnected-after-signout.md

Author: johndund

support/power-platform/power-automate/desktop-flows/machine-disconnected-after-signout.md

@@ -1,21 +1,22 @@
 ---
 title: Machine moves to disconnected state after session sign-out
 description: Provides troubleshooting tips for if the machine is showing disconnected in the portal after a user session is signed out
-ms.custom: sap:Desktop flows\Cannot create desktop flow connection
 ms.date: 01/10/2025
 ---
 # Desktop flows machine shows as disconnected after Windows session sign-out
 
-This article provides a provides troubleshooting tips for if the your Power Automate desktop flows machine is showing disconnected in the Power Automate portal after a user session is signed out
+This article provides a provides troubleshooting tips for if the Power Automate desktop flows machine is showing as disconnected in the Power Automate portal after a user session is signed out
 
 ## Symptoms
 
 When you sign out of your Windows computer and you go to the Power Automate portal, you see the machine status as disconnected.
 
 ## Cause
 
-This may be caused by your proxy server. Some proxy servers require a user to be signed in to allow connectivity.
+This may be caused by internal machine or network settings which disallow connectivity when all sessions are signed out, or a proxy server which requires user authentication. 
 
 ## Resolution
 
-You can try to update the usre with which the Power Automate service (UIFlowService) runs as. To do this, please see this documentation: https://learn.microsoft.com/en-us/power-automate/desktop-flows/troubleshoot#change-the-on-premises-service-account
+You can try to update the account the Power Automate service (UIFlowService) runs as. To do this, please see [this documentation](https://learn.microsoft.com/en-us/power-automate/desktop-flows/troubleshoot#change-the-on-premises-service-account).
+
+If this does not work, please work with your IT administrator to understand why network connectivity from session 0 does not continue to function after all users sessions have signed out.