some suggestions

Author: lucciz01

support/power-platform/power-automate/desktop-flows/cannot-connect-to-ibm-personal-communications.md

@@ -0,0 +1,41 @@
+---
+title: Cannot Connect to IBM Personal Communications Session
+description: Solves an issue where you can't connect to an IBM Personal Communications session using the Open terminal session action with the HLLAPI provider.
+ms.custom: sap:Desktop flows
+ms.date: 03/12/2025
+ms.author: nimoutzo 
+author: NikosMoutzourakis
+---
+# Can't connect to an IBM Personal Communications session
+
+This article provides a resolution for an issue where you cna't connect to an IBM Personal Communications session using the [Open terminal session](/power-automate/desktop-flows/actions-reference/terminalemulation) action with the HLLAPI provider in Power Automate for desktop.
+
+_Applies to:_   Power Automate for desktop
+
+## Symptoms
+
+When you try to use the **Open terminal session** action with the HLLAPI provider to connect to the IBM Personal Communications terminal emulator, you might receive the following error message:
+
+```output
+Exception of type 'Microsoft.Flow.RPA.Desktop.Modules.TerminalEmulation.Common.TerminalEmulationActionException' was thrown.: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Error communicating with the emulator ---> Microsoft.Flow.RPA.Desktop.Modules.TerminalEmulation.Common.TerminalEmulationActionException: Exception of type 'Microsoft.Flow.RPA.Desktop.Modules.TerminalEmulation.Common.TerminalEmulationActionException' was thrown.
+   at Microsoft.Flow.RPA.Desktop.BridgeToHLLAPI.HLLAPIActionsImpl.<>c__DisplayClass16_0.<Open>b__0()
+   --- End of inner exception stack trace ---
+   at Microsoft.Flow.RPA.Desktop.Modules.TerminalEmulation.Actions.OpenTerminalSession.Execute(ActionContext context)
+   at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)
+```
+
+## Desktop flow run modes
+
+- Unattended
+- Attended
+- Console/Designer
+
+## Cause
+
+The IBM Personal Communications terminal emulator requires access to HLLAPI DLLs for proper operation. However, the DLLs aren't supported, leading to communication issues with the emulator.
+
+## Resolution
+
+To resolve this issue, download and install the [64-bit version of IBM Personal Communications](https://www.ibm.com/docs/en/personal-communications).
+
+[!INCLUDE [Third-party disclaimer](../../../includes/third-party-disclaimer.md)]

support/power-platform/power-automate/desktop-flows/not-connecting-IBM-PComm.md

@@ -80,6 +80,8 @@
       href: desktop-flows/agent-connectivity-issues-pad.md
     - name: Browser automation actions stop working after a browser update
       href: desktop-flows/browser-automation-error-after-chromium-update.md
+    - name: Can't connect to an IBM Personal Communications session
+      href: desktop-flows/cannot-connect-to-ibm-personal-communications.md 
     - name: Can't silently join a machine group
       href: desktop-flows/silent-join-machine-group-troubleshoot.md
     - name: Can't automate webpage with cross-domain iframes