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support/windows-server/licensing-and-activation/error-0x80070005-access-denied.md

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_Applies to:_   Windows Server, all versions, and Windows client, all versions
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[!INCLUDE [virtual-machines-windows-activation-troubleshoot-tools](~/includes/azure/virtual-machines-windows-activation-troubleshoot-tools.md)]
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## Symptoms
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You run the `slmgr /ato` command to activate a domain-joined computer that's running Windows. However, Windows doesn't activate, and you receive the following error message:

support/windows-server/licensing-and-activation/error-0xc004e015-sl-e-eul-consumption-failed-activate-windows.md

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To resolve the issue, [rebuild the tokens.dat file](../licensing-and-activation/rebuild-tokens-dotdat-file.md) and activate Windows again.
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[!INCLUDE [virtual-machines-windows-activation-troubleshoot-tools](~/includes/azure/virtual-machines-windows-activation-troubleshoot-tools.md)]
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## More information
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Normally, Windows can create a *tokens.dat* file. If you get an "Error: Product not found" error, run the following commands to reapply the Key Management Services (KMS) client key:

support/windows-server/licensing-and-activation/error-0xc004f06c-activate-windows.md

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`HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W32Time\Parameters`.
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2. Make sure the value of the **Type** registry entry is **NT5DS**. This means the computer is synchronizing its time with the AD DS time hierarchy.
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[!INCLUDE [virtual-machines-windows-activation-troubleshoot-tools](~/includes/azure/virtual-machines-windows-activation-troubleshoot-tools.md)]

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