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support/power-platform/dataverse/import-export-data/troubleshoot-synapse-link-profile-creation-issues.md

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title: Troubleshoot Azure Synapse Link profile creation issues
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description: Resolves networking, permissions, regional mismatches, or profile limits in Microsoft Dataverse.
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author: Greggbarker-ms
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ms.author: saukuma
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ms.author: grbarker
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ms.reviewer: saukuma
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ai-usage: ai-assisted
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ms.date: 03/28/2025
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ms.custom: sap:Importing and exporting data\Configuring Export to Azure Data Lake and Azure Synapse Link integration
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---
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# Troubleshoot Azure Synapse Link profile creation issues
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This article provides detailed guidance for troubleshooting common issues encountered during the [creation of Azure Synapse Link profiles](/power-apps/maker/data-platform/azure-synapse-link-synapse). The steps outlined address networking misconfigurations, permissions, regional mismatches, and other factors that might impact the setup process.
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## Prerequisites
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Before proceeding, ensure the following prerequisites are met:
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- Verify that you have the required roles and permissions as described in the [Insufficient permissions](#insufficient-permissions) section below.
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- Confirm that your Synapse workspace, storage account, and Power Apps environment are in the same Azure region.
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- Review these prerequisite documents based on your profile type:
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- [Prerequisites for Azure Synapse Link profile with Azure Data Lake](/power-apps/maker/data-platform/azure-synapse-link-data-lake#prerequisites)
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- [Prerequisites for Azure Synapse Link profile with your Azure Synapse Workspace](/power-apps/maker/data-platform/azure-synapse-link-synapse#prerequisites)
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This article provides detailed guidance for troubleshooting common issues encountered during the [creation of Azure Synapse Link profiles](/power-apps/maker/data-platform/azure-synapse-link-synapse). The steps outlined address causes like networking misconfigurations, insufficient permissions, regional mismatches, and other factors that might impact the setup process.
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## Networking misconfiguration
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**Cause:** Public network access is disabled or IP access rules are improperly configured for the storage account.
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**Solution:**
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1. Ensure **public network access** is enabled for the linked storage account.
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1. Ensure **Public network access** is enabled for the linked storage account.
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2. Set the IP addresses access rule to "allowAll" if linking to a Synapse Workspace.
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3. If restricting public access, enable the [managed identities feature](/power-apps/maker/data-platform/azure-synapse-link-msi) for the linked storage account and workspace.
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- **Reader** role for the resource group containing the storage account and Synapse Workspace.
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- **Owner** and **Storage Blob Data Contributor** roles for the Azure Data Lake Storage Gen2 account.
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For more information, review the prerequisites based on your profile type:
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- [Prerequisites for Azure Synapse Link profile with Azure Data Lake](/power-apps/maker/data-platform/azure-synapse-link-data-lake#prerequisites)
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- [Prerequisites for Azure Synapse Link profile with your Azure Synapse Workspace](/power-apps/maker/data-platform/azure-synapse-link-synapse#prerequisites)
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2. Select the **Enable storage account key access** checkbox during initial setup.
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:::image type="content" source="media/troubleshoot-synapse-link-profile-creation-issues/permissions-setup-create-storage-account.png" alt-text="Screenshot of the Advanced setup page in Create a storage account page.":::

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