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support/power-platform/power-automate/desktop-flows/agent-connectivity-issues-pad.md

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|AgentNotReachable|The agent running the desktop flow isn't reachable.|This error code occurs when the Power Automate service running on your machine can no longer communicate with the agent in the user session executing your flow. It's typically caused by suboptimal machine performance, such as high CPU usage, and might temporarily block the communication between the service and the agent. For more information about all the prerequisites and limitations you should consider before installing and using Power Automate on your desktop, see [Prerequisites and limitations](/power-automate/desktop-flows/requirements).|<ul><li> Ensure that no other users connect to the machine while automations run.</li><li> Verify that the machine has sufficient compute and memory resources.</li><li> Check if the machine restarts during the execution. </li><li> If you still have the problem, you can try [increasing the time-out the Power Automate service uses to communicate with the agent](#how-to-increase-the-time-out-the-power-automate-service-uses-to-communicate-with-the-agent). By default, the value is set to 10 seconds.</li></ul>|
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|UnresponsiveAgent|The agent running the desktop flow isn't responsive.|This error code occurs when the Power Automate service running on your machine can no longer communicate with the agent in the user session executing your flow. It's typically caused by suboptimal machine performance, such as high CPU usage, and might temporarily block the communication between the service and the agent. For more information about all the prerequisites and limitations you should consider before installing and using Power Automate on your desktop, see [Prerequisites and limitations](/power-automate/desktop-flows/requirements).|<ul><li> Verify that the machine has sufficient compute and memory resources. </li><li> If you still have the problem, you can try [increasing the time-out the Power Automate service uses to communicate with the agent](#how-to-increase-the-time-out-the-power-automate-service-uses-to-communicate-with-the-agent). By default, the value is set to 10 seconds.</li></ul>|
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|AgentHasNotStarted|Power Automate can create a session to run the desktop flow but can't start the agent inside the session.||Verify that the machine has sufficient compute and memory resources. </br> For more information about all the prerequisites and limitations you should consider before installing and using Power Automate on your desktop, see [Prerequisites and limitations](/power-automate/desktop-flows/requirements).|
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|AgentHasNotStarted|Power Automate can create a session to run the desktop flow but can't start the agent inside the session.||Verify that the machine has sufficient compute and memory resources. </br></br> For more information about all the prerequisites and limitations you should consider before installing and using Power Automate on your desktop, see [Prerequisites and limitations](/power-automate/desktop-flows/requirements).|
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|GatewayTimeout|It's a general technical error code.||Contact [Power Automate support](https://www.microsoft.com/power-platform/products/power-automate/support/).|
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## How to increase the time-out the Power Automate service uses to communicate with the agent

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