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‎Microsoft365/admin/admin/orchestrated-migration/resolve-orchestrated-migration-errors.md‎

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@@ -59,24 +59,24 @@ This article provides tables that contain lists of errors that you might see dur
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| **Error Code** | **Error Message** | **Description** | **Action** |
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|---|---|---|---|
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| **CTTM-001** | Teams migration for user {0} failed. Correlation Id: {1}. Retry migration. | If there is any issue with the Teams Chat migration, then this error will appear once for a user. The correlation ID can help the support team diagnose the issue. If the issue happens again after retrying, then reach out to Microsoft Support. | Retry migration for the user. |
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| **CTTM-002** | Teams migration failed. App {0} in tenant {1} is not provisioned, or the app is provisioned but is not enabled. Please refer to tenant configuration documentation and retry migration. | Without a correctly provisioned app on the source tenant, the migration for TMO will fail. | Go to the [tenant configuration for Teams](https://review.learn.microsoft.com/en-us//microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-002** | Teams migration failed. App {0} in tenant {1} is not provisioned, or the app is provisioned but is not enabled. Please refer to tenant configuration documentation and retry migration. | Without a correctly provisioned app on the source tenant, the migration for TMO will fail. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-003** | Teams migration for user {0} failed. User {1} from source tenant {2} is not mapped to an identity in target tenant {3}. Refer to documentation for identity mapping and retry migration. | The submitted users must be properly mapped through the identity mapping system. This is checked both during the "Sync" validation state and before the user is migrated. | Rerun [identity mapping](bookmark://_Run_Identity_Mapping) then retry migration. |
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| **CTTM-004** | Teams migration failed. The Cross-Tenant Teams Migration app in tenant {0} does not have the required app roles to check for Teams licenses for users. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-004** | Teams migration failed. The Cross-Tenant Teams Migration app in tenant {0} does not have the required app roles to check for Teams licenses for users. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-005** | Teams migration failed. User {0} in tenant {1} does not have a Teams license. Assign a Teams license to the user and retry migration. | All migrating users need to have licenses providing Teams access on both the source and the target tenants. | Go to [user license requirements](bookmark://_User_License_Requirements). |
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| **CTTM-006** | Teams migration failed. App {0} in tenant {1} is missing all the necessary role assignments. Refer to tenant configuration documentation retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-007** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check for appropriate app role assignments for app {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-008** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check if there is a service principal provisioned for app {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-006** | Teams migration failed. App {0} in tenant {1} is missing all the necessary role assignments. Refer to tenant configuration documentation retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-007** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check for appropriate app role assignments for app {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-008** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check if there is a service principal provisioned for app {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-009** | Teams migration for user {0} failed. There is a conflict in the target user provided by the migration service and the Identity Mapping service. Rerun identity mapping and retry migration | The submitted users must be properly mapped through the identity mapping system. This is checked both during the "Sync" validation state and before the user is migrated. | Rerun [identity mapping](bookmark://_Run_Identity_Mapping) then retry migration. |
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| **CTTM-010** | Teams migration failed. App {0} in tenant {1} is missing the {2} role assignment. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1) |
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| **CTTM-011** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to ensure authorization for user {0} in source tenant {1}. Refer to tenant configuration documentation and retry migration. | The Cross-Tenant Teams Migration app has not been given the appropriate Identity Mapping app role to call the Identity Mapping authorization API.The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-012** | Teams migration failed. The Cross-Tenant Teams Migration app is unable to read authorization configuration. Refer to tenant configuration documentation and retry migration. | The Cross-Tenant Teams Migration app has not been given the appropriate Identity Mapping app role to call the Identity Mapping authorization API.The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-010** | Teams migration failed. App {0} in tenant {1} is missing the {2} role assignment. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-011** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to ensure authorization for user {0} in source tenant {1}. Refer to tenant configuration documentation and retry migration. | The Cross-Tenant Teams Migration app has not been given the appropriate Identity Mapping app role to call the Identity Mapping authorization API.The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-012** | Teams migration failed. The Cross-Tenant Teams Migration app is unable to read authorization configuration. Refer to tenant configuration documentation and retry migration. | The Cross-Tenant Teams Migration app has not been given the appropriate Identity Mapping app role to call the Identity Mapping authorization API.The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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| **CTTM-013** | Teams migration failed. The user {0} from source tenant {1} is not authorized to migrate to user {2} from target tenant {3}. Refer to documentation for identity mapping and retry migration. | If the user is not authorized, then they need to be added in the security group within the Scope field of the organization relationship or added to identity mapping. | Add the user to the security group associated with the scope of the Organization Relationship. Rerun [identity mapping](bookmark://_Run_Identity_Mapping) then retry migration. |
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| **CTTM-014** | Teams migration failed. The tenant {0} does not exist. Check the tenant Id and retry migration. | If the tenant does not exist, it may have been mistyped on submission or improperly configured. | Refer to the [syntax of running migration.](bookmark://_Run_Migration) |
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| **CTTM-015** | Teams migration for user {0} failed. The user {0} in tenant {1} does not exist. Check the user Id and retry migration. | If the user does not exist, it may be that the user ID when submitted was incorrect. | Refer to the [submission syntax for running the migration](bookmark://_Run_Migration). |
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| **CTTM-016** | Teams migration failed. The tenant failed a pre-migration validation step. Refer to tenant configuration documentation and retry validation. | All checks need to be successful before the user content can migrate. | Refer to the [list of pre-checks](bookmark://_Pre-Validation_Checks) to determine what failed. |
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| **CTTM-017** | Teams migration for user {0} completed with errors, {1} chat messages couldn't be imported. Correlation Id: {2} | This error indicates that some messages failed to migrate for the user {0}. The total number of messages that failed is {1}. Some messages may fail to migrate due to being unsupported content types, such as Loop messages. | Determine if you want to attempt to retry migration. If yes, you can resubmit migration for the user. |
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| **CTTM-018** | Teams migration failed. The user {0} in tenant {1} does not have a SIP address. Refer to user configuration documentation for instructions on how to assign a SIP address and retry migration. | This error indicates that the user does not have a SIP domain assigned to it, which is required for migration. | [Assign a SIP address to the user](bookmark://_User_License_Requirements), then retry the migration. |
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| **CTTM-019** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check for the SIP address for user {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to tenant configuration for Teams in the [source](bookmark://_Prepare_the_source) or in the [target](bookmark://_Prepare_the_target_1). |
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| **CTTM-019** | Teams migration failed. The Cross-Tenant Teams Migration app is not properly configured to allow the service to check for the SIP address for user {0} in tenant {1}. Refer to tenant configuration documentation and retry migration. | The Teams Migration app must have the appropriate app roles and service principals assigned. | Go to the tenant [configuration for Teams](/microsoft-365/enterprise/migration-orchestrator-3-tenant-config#prepare-both-tenants-for-teams-chat-and-meeting-migration) in the source or in the target. |
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## Teams Meeting Migration Errors
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