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@@ -98,10 +98,10 @@ Policy tip evaluation for the OWA client completed successfully
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**Summary:** Expected Policy Tip to be shown: 'Your email message conflicts with a policy in your organization.' from the rule 'External sharing-Sensitive Information DLP policy'.
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|Policy Name/Rule Name| Is Rule Matched |
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|Policy Name / Rule Name| Is Rule Matched |
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|----|----|
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| External sharing-Sensitive Information DLP policy | True |
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| Adaptive Protection audit rule for Teams and Exchange DLP-Adaptive Protection policy for Teams and Exchange DLP | True |
Copy file name to clipboardExpand all lines: SharePoint/SharePointOnline/sync/synced-file-moved-to-recycle-bin.md
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@@ -21,24 +21,26 @@ ms.date: 01/29/2026
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# A file that was synchronized in SharePoint Online or OneDrive is moved to the recycle bin
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## Summary
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This article discusses the scenario when a file in a SharePoint Online or OneDrive library is moved to the recycle bin after the library is synchronized. The article explains the actions that might cause the issue and the steps you can take to find out more information.
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This article discusses the scenario when a file in a SharePoint Online or OneDrive library is moved to the recycle bin after the library is synchronized. The article explains the actions that might cause the issue and the steps you can take to find out more about those actions.
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## Symptoms
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When you synchronize a Microsoft SharePoint Online library or a OneDrive library to your computer by using the OneDrive sync client (onedrive.exe), a file that was synchronized is unexpectedly moved from the library to the SharePoint Online or OneDrive recycle bin.
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## Cause
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This issue occurs because a user accidentally deleted the file, or a local application for the user who synchronized the library deleted the file.
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This issue occurs because a user accidentally deleted the file, or a local application for the user who synchronized the library deleted the file.
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## Resolution
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To identify the user who deleted the affected file, open the SharePoint Online or OneDrive recycle bin, and then check the **Deleted By** field for the affected file. The account that's listed in this field is for the user who performed the delete operation.
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To identify the user who deleted the affected file, open the SharePoint Online or OneDrive recycle bin, and then check the **Deleted By** field for the affected file. The account that is listed in this field is for the user who performed the delete operation.
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Try to determine whether the file was intentionally or accidentally deleted by the identified user. This information is important if multiple users are synchronizing a single library. For example, in some cases, a user might try to copy a file that might have been accidentally moved to another directory. This action removes the file from the synchronized library.
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Try to determine whether the file was intentionally or accidentally deleted by the identified user. This information is important if multiple users are synchronizing a single library. For example, in some cases, a user might try to copy a file that was accidentally moved to another directory. This action removes the file from the synchronized library.
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If the file wasn't intentionally or accidentally deleted by the **Deleted By** user, ask the user whether a local process might have moved or deleted the file. For example, local virus-protection software could be configured to quarantine files.
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If the file wasn't intentionally or accidentally deleted by the **Deleted By** user, ask the user whether a local process moved or deleted the file. For example, local virus-protection software could be configured to quarantine files.
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## More information
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If a folder is deleted from a locally synced SharePoint library, the OneDrive sync client processes this action as a standard file system deletion. The OneDrive sync client then syncs this change to the cloud (SharePoint/OneDrive). When other users who synced the same library receive this update, their devices also delete the folder locally. Therefore, the operating system moves the deleted folder into each user’s local recycle bin. The OneDrive client makes sure that local folders and the cloud library are kept in sync. This process also applies to empty folders.
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By design, any file that is deleted when it is syncing locally is moved to the local recycle bin.
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If a folder is deleted from a locally synced SharePoint library, the OneDrive sync client processes this action as a standard file system deletion. The OneDrive sync client then syncs this change to the cloud (SharePoint/OneDrive). When other users who synced the same library receive this update, their devices also delete the folder locally. Therefore, the operating system moves the deleted folder into each user’s local recycle bin. The OneDrive client makes sure that the local folders and the cloud library are kept in sync. This process also applies to empty folders.
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