Merge pull request #10216 from iomimtso/handle-launch-sap-authentication-dialog

AB#8377: Handle launch sap authentication dialog

Author: haywoodsloan

support/power-platform/power-automate/desktop-flows/sap-automation/handle-authentication-popup-launch-sap.md

@@ -0,0 +1,35 @@
+---
+title: Handle Authentication Popup When Starting SAP
+description: Learn how to handle SAP authentication popups in Power Automate for desktop for smooth SAP automation.
+ms.reviewer: iomimtso, ststavri, nimoutzo, v-shaywood
+ms.custom: sap:Desktop flows\SAP automation
+ms.date: 11/19/2025
+---
+# Authentication popup appears when starting SAP
+
+This article helps you resolve an issue in which an authentication popup appears when you use the **Launch SAP** action in Microsoft Power Automate for desktop.
+
+## Symptoms
+
+When you run the [Launch SAP](/power-automate/desktop-flows/actions-reference/sap#saplogin) action by using your logon credentials, an authentication popup window appears unexpectedly. This issue causes the action to fail and prevents other SAP actions from running.
+
+## Workaround
+
+To handle the authentication popup, use [UI automation actions](/power-automate/desktop-flows/actions-reference/uiautomation) instead of the **Launch SAP** action. Follow these steps:
+
+1. Use the **Run application** action to start the SAP GUI application.
+1. Use UI automation actions to interact with the authentication popup:
+   1. Use the **Populate text field in window** action to enter credentials.
+   1. Use the **Click UI element in window** action to submit the credentials.
+1. After you handle the popup, use the **Attach** action to attach the SAP GUI application to the active SAP instance.
+1. After the SAP instance is attached, you can run any other SAP actions.
+
+ :::image type="content" source="media/handle-authentication-popup-launch-sap/authentication-popup-appears-when-launching-sap.png" alt-text="Power Automate for desktop workflow with Run application, UI automation actions to handle authentication popup, and Attach to running SAP actions.":::
+
+## More information
+
+- [UI automation actions](/power-automate/desktop-flows/actions-reference/uiautomation)
+- [SAP automation actions](/power-automate/desktop-flows/actions-reference/sap)
+- [Introduction to SAP GUI–based RPA in Power Automate Desktop](/power-automate/guidance/rpa-sap-playbook/introduction)
+
+[!INCLUDE [Third-party disclaimer](../../../../includes/third-party-disclaimer.md)]

support/power-platform/power-automate/desktop-flows/sap-automation/media/handle-authentication-popup-launch-sap/authentication-popup-appears-when-launching-sap.png

@@ -81,6 +81,8 @@ items:
                 href: desktop-flows/office-automation/outlook/retrieve-emails-filtering.md
       - name: SAP automation
         items:
+          - name: Authentication popup appears when launching SAP
+            href: desktop-flows/sap-automation/handle-authentication-popup-launch-sap.md
           - name: Can't open SAP
             href: desktop-flows/sap-automation/scripting-permissions-launch-sap.md
           - name: SAP UI element click issue