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Copy file name to clipboardExpand all lines: Microsoft365/admin/admin/orchestrated-migration/resolve-orchestrated-migration-errors.md
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@@ -155,4 +155,4 @@ This article provides lists of errors that you might experience during user data
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| Failed to update identity for mapping record of '{0}'=>'{1}'. | The identity mapping couldn't be completed for this user. Retry the map request. | Review the [user configuration steps](/microsoft-365/enterprise/migration-orchestrator-4-user-prep) and [examples](/microsoft-365/enterprise/cross-tenant-identity-mapping.md#mailuser-object-examples), and then [run identity mapping](/microsoft-365/enterprise/migration-orchestrator-4-user-prep.md#run-identity-mapping) again. |
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| Couldn't find a mail user with '{0}' `ExternalEmailAddress` in '{1}' tenant. | Target mail users have to have the `ExternalEmailAddress` of the source user's email. | Review the [user configuration steps](/microsoft-365/enterprise/migration-orchestrator-4-user-prep) and [examples](/microsoft-365/enterprise/cross-tenant-identity-mapping.md#mailuser-object-examples), and then [run identity mapping](/microsoft-365/enterprise/migration-orchestrator-4-user-prep.md#run-identity-mapping) again. |
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| Failed to add '{0}'=>'{1}' mapping record to mapping collection. | The identity mapping couldn't be completed for this user. Retry the map request. | Review the [user configuration steps](/microsoft-365/enterprise/migration-orchestrator-4-user-prep) and [examples](/microsoft-365/enterprise/cross-tenant-identity-mapping.md#mailuser-object-examples), and then [run identity mapping](/microsoft-365/enterprise/migration-orchestrator-4-user-prep.md#run-identity-mapping) again. |
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| Failed to deliver identity to SPO. Please run `New-CtimMapRequest` again. | The identity mapping couldn't be completed for this user because of an issue that affects the connection to SharePoint. Retry the map request. |[Run identity mapping](/microsoft-365/enterprise/migration-orchestrator-4-user-prep#run-identity-mapping) again. |
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| Failed to deliver identity to SPO. Please run `New-CtimMapRequest` again. | The identity mapping couldn't be completed for this user because of an issue that affects the connection to SharePoint. Retry the map request. |[Run identity mapping](/microsoft-365/enterprise/migration-orchestrator-4-user-prep.md#run-identity-mapping) again. |
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