Merge pull request #9393 from MicrosoftDocs/Meera-SupportArticles-Working

3 new MTRA known issues

Author: Cloud-Writer

Teams/teams-rooms-and-devices/teams-rooms-known-issues-android.md

@@ -23,12 +23,19 @@ appliesto:
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 07/01/2025
+ms.date: 07/22/2025
 ---
 # Known issues with Teams Rooms on Android
 
 <!-- If you get word that one of these issues no longer applies, contact [email protected] to EoL the corresponding KB.  -->
 
+## Issues affecting Teams meeting room devices
+
+| Issue  |  Description | Workaround |
+| --- | --- | --- |
+|Unable to pair Yealink MeetingBar A40 device with CTP25 touch panel.|You might experience intermittent or failed pairing attempts between a Yealink MeetingBar A40 device and a CTP25 touch panel that are running the following firmware versions:<br/><br/>A40 device: 289.320.0.60<br/>CTP25 touch panel: 311.320.0.55<br/><br/>In some instances, the device might revert to an unpaired state shortly after initialization, or the touch panel might remain stuck on the pairing screen without displaying a code.|No workaround is available at this time.|
+|Logitech Rally Bar device is failing during remote login authentication.|You're able to sign in to a LogiTech VR1009 Rally Bar device locally but it signs out if an attempt is made to log in remotely. In this situation you might see Entra ID error codes 530003, 530002, and others.|No workaround is available at this time.|
+
 ## Issues affecting multiple devices
 
 | Issue  |  Description | Workaround |
@@ -44,6 +51,7 @@ ms.date: 07/01/2025
 |Can't resume a call after using **Consult first** option on Teams phones | After using the **Consult first** option in the **Transfer** menu when you select the **Resume** option to resume the call, the call fails. | End the call made by using the **Consult first** option and then resume the original call.|
 |Unable to assign speed dial to line keys on a sidecar|When you assign speed dial contacts to line keys on the sidecar that is connected to a touch phone device, they don't work.|No workaround is available for the speed dial contacts that you assigned by using the sidecar. However the speed dial contacts that're already set up and shared line delegates and other groups are automatically pinned on the sidecar.|
 |Speed dial line key doesn't transfer an active call.|In older Teams Phones versions, you could transfer an active call by selecting a line key that is configured as a speed dial for a specific contact.<br/><br/>Beginning with Teams Phones version 1.7.0 1449/1.0.94.2025165302, you're only able to make an outgoing call to the speed dial after you select it from the **Transfer** menu.|If you want to transfer active calls to specific contacts, configure line keys as speed dials for those contacts and assign the **Transfer** and **Consult Transfer** menu options to the appropriate line keys.|
+|Unable to extract log files.|You're trying to extract a log file but either the log files are empty or you see an error message. This behavior can occur when the logs contain partially corrupted zip files or log files.|Contact Microsoft Support by filing a request at [SERVICENOW](https://microsoft.service-now.com/sp?id=sc_cat_item&sys_id=0baac5bcdb0ca414b720f337689619ce&sysparm_category=8b859929136eea002620b0912244b066).|
 
 ## Limitations
 
@@ -65,6 +73,6 @@ For issues with Teams devices offered by third-party providers, contact their in
 - Logitech: [Logitech Support](https://support.logi.com/hc/)
 - Crestron: [Crestron Support](https://support.crestron.com/)
 - Poly: [Poly Support](https://www.poly.com/us/support)
-- Yealink: [Yealink Support](https://support.yealink.com/portal/home)
+- Yealink: [Yealink Support](https://support.yealink.com/us/portal/home)
 
 [!INCLUDE [Third-party disclaimer](../../includes/third-party-contact-disclaimer.md)]