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support/windows-server/remote/remote-desktop-service-currently-busy.md

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# User receives "Remote Desktop Service is currently busy" message on connecting
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This article introduces how to troubleshoot the "Remote Desktop Service is currently busy" message.
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This article provides guidance on troubleshooting the "Remote Desktop Service is currently busy" message encountered during Remote Desktop Protocol (RDP) connections.
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## Initial triage troubleshooting
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