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Merge pull request #10683 from MicrosoftDocs/main
New MTRW known issue
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Teams/teams-rooms-and-devices/teams-rooms-known-issues-windows.md

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# Known issues with Teams Rooms on Windows
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|Multiple issues when identical USB cameras are connected to Teams Rooms.|When you use multiple connected USB cameras of the same make and model with Teams Rooms on Windows, you might experience the following issues:<br/><ul><li>Inability to reliably select or control a specific physical camera.</li><li>Unexpected changes in camera selection, framing behavior, and source switching. </li><li>Change to the active camera setting after it is disconnected and reconnected, or after the Teams Rooms app or the meeting restart.</li><li>Intelligent or enhanced framing experiences target the wrong camera.</li></ul>|No workaround is available at this time.|
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|Teams Rooms device loses internet connectivity after installing a feature update for Windows| A Teams Rooms device that is connected to a network, which requires a proxy can't connect to the internet after installing a feature update for Windows, including an upgrade to Windows 11.<br/><br/>This issue occurs if the proxy setting for internet access on the affected device is configured for the LocalSystem instead of a system-wide proxy. The Windows feature update deletes the LocalSystem settings. This behavior is by design.|If your device has proxy settings set for the LocalSystem user, transfer those settings to the [system-wide proxy settings](/windows/client-management/mdm/networkproxy-csp) that are set and maintained through Mobile Device Management (MDM). Alternatively, you can use the [Set-WinInetProxy](https://www.powershellgallery.com/packages/WinInetProxy/0.1.0) PowerShell cmdlet to configure the system-wide proxy settings.</br></br>When you use system-wide proxy settings, they won't be affected when you install Windows feature updates on the device in future.|
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|Screen shared from laptop looks blurry on Teams Rooms display.|When you start a full screen share from a laptop that has its resolution set to 1920x1200, the display connected to a Teams Room on Windows device is blurry.|To work around the issue, set the display resolution on the laptop to 1920x1080.|
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|Settings window doesn't display on the console.|On a Teams Rooms on Windows device, when you select the **Settings** menu on the console, the console display becomes blank and the Settings menu opens in the Front of Room display instead.<br/><br/>This issue occurs on devices that are running version 5.5.129 of the Teams Rooms app, and their console display is not connected permanently to the compute system.|To work around the issue, use the following steps:<ol><li>Disconnect all Front of Room displays, but keep the console connected.</li><li>Select the **Settings** menu and verify that it displays on the console.</li><li>Connect the Front of Room displays again.</li></ol>|
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## Hardware issues
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