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Update file-sync-troubleshoot-cloud-tiering.md
Added error code 0x80c86041 - ECS_E_AFS_FILTER_NOT_LOADED
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support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-cloud-tiering.md

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![image](https://github.com/user-attachments/assets/7fb98b7c-12d7-4e6e-8f78-300973082ce9)![image](https://github.com/user-attachments/assets/b64a6e51-b31b-425e-b76e-12a70aa2dbf9)![image](https://github.com/user-attachments/assets/8d4416a9-c0d2-4c60-aca3-ab28fbe18f1c)---
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title: Troubleshoot Azure File Sync cloud tiering
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description: Troubleshoot common issues with cloud tiering in an Azure File Sync deployment.
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author: khdownie
@@ -103,6 +103,7 @@ If content doesn't exist for the error code, follow the general troubleshooting
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| 0x800703e3 | -2147023901 | ERROR_OPERATION_ABORTED | The file failed to tier because it was recalled at the same time. | No action required. The file will be tiered when the recall completes and the file is no longer in use. |
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| 0x80c80264 | -2134375836 | ECS_E_GHOSTING_FILE_NOT_SYNCED | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80070001 | -2147942401 | ERROR_INVALID_FUNCTION | The file failed to tier because the cloud tiering filter driver (*storagesync.sys*) isn't running. | To resolve this issue, open an elevated command prompt and run the following command: `fltmc load storagesync`<br/>If the Azure File Sync filter driver fails to load when running the `fltmc` command, uninstall the Azure File Sync agent, restart the server, and reinstall the Azure File Sync agent. |
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| 0x80c86041 | -2134351807 | ECS_E_AFS_FILTER_NOT_LOADED | The file failed to tier because the cloud tiering filter driver (*storagesync.sys*) isn't running. | To resolve this issue, open an elevated command prompt and run the following command: `fltmc load storagesync`<br/>If the Azure File Sync filter driver fails to load when running the `fltmc` command, uninstall the Azure File Sync agent, restart the server, and reinstall the Azure File Sync agent. |
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| 0x80070070 | -2147024784 | ERROR_DISK_FULL | The file failed to tier due to insufficient disk space on the volume where the server endpoint is located. | To resolve this issue, free at least 100 MiB of disk space on the volume where the server endpoint is located. |
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| 0x80070490 | -2147023728 | ERROR_NOT_FOUND | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80c80262 | -2134375838 | ECS_E_GHOSTING_UNSUPPORTED_RP | The file failed to tier because it's an unsupported reparse point. | If the file is a Data Deduplication reparse point, follow the steps in the [planning guide](/azure/storage/file-sync/file-sync-planning#data-deduplication) to enable Data Deduplication support. Files with reparse points other than Data Deduplication aren't supported and won't be tiered. |

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