You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
# Fix common statement posting issues by editing transactions
@@ -51,7 +51,7 @@ One step of the statement posting process is to create customer orders by groupi
51
51
1. After the Excel file is downloaded, enable editing for it and sign in.
52
52
1. In the Excel file, change the **Validation status** value of the transaction that you have to fix to **None** or **Error**. This step must be completed before you make any changes to the transaction.
53
53
54
-
:::image type="content" source="media/fix-common-posting-issues/change-validation-status.png" alt-text="Screenshot that shows how to change the validation status.":::
54
+
:::image type="content" source="media/fix-common-posting-issues/change-validation-status.png" alt-text="Screenshot that shows how to change the validation status." lightbox="media/fix-common-posting-issues/change-validation-status.png":::
55
55
56
56
1. Identify the entity and field that must be modified. If the field that you're looking for is missing, add it by following the instructions in [Add fields to an Excel workbook to edit retail transactions](/dynamics365/commerce/add-fields-excel).
57
57
1. Update the field values as needed, and then select **Publish** in the Excel workbook.
@@ -108,7 +108,7 @@ After customer orders are created, the next statement posting step is to try to
108
108
109
109
**Resolution**: To fix the issue, follow the steps in the [preceding procedure](#issues-during-customer-order-invoicing). In step 8, on the **Transactions**, **Sales Transactions**, and **Payment Transactions** tabs of the Excel file, update the **Business date** field to a value that corresponds to an open fiscal period.
110
110
111
-
-> While processing the state Customer order invoiced, generic exception encountered in retail statement \<> in the controller : Posting Posting Sales order: \<> Item:\<> Inventory dimension Location must be specified.
111
+
-> While processing the state Customer order invoiced, generic exception encountered in retail statement in the controller : Posting Posting Sales order: Item: Inventory dimension Location must be specified.
112
112
113
113
**Cause**: This issue occurs because the **Site** and **Warehouse** fields are configured as mandatory for the transactions, but some of the transactions are missing values or have incorrect values for those fields. This error is generated for transactions that are imported from external systems where validation might have missed the issue, or in cases where the values that are specified for the fields aren't valid.
114
114
@@ -117,12 +117,12 @@ After customer orders are created, the next statement posting step is to try to
117
117
> [!NOTE]
118
118
> The **Site** and **Warehouse** fields aren't available by default in Excel. To add them, follow the instructions in [Add fields to an Excel workbook to edit retail transactions](/dynamics365/commerce/add-fields-excel).
119
119
120
-
-> While processing the state Customer order invoiced, generic exception encountered in retail statement \<> in the controller : Posting Posting Sales order: \<> You must select a value in the [Field name] field in combination with the following dimensions values that are valid.
120
+
-> While processing the state Customer order invoiced, generic exception encountered in retail statement in the controller : Posting Posting Sales order: You must select a value in the \<Field name> field in combination with the following dimensions values that are valid.
121
121
122
122
**Cause**: This issue occurs because a required field for statement posting is missing a value.
123
123
124
124
**Resolution**: To fix the issue, follow the steps in the [preceding procedure](#issues-during-customer-order-invoicing). In step 8, correct the values for the fields that are mentioned in the error message.
125
125
126
-
-> While processing aggregation state Sales order is invoiced for this aggregation. Transaction state Customer order invoiced, the invoice couldn't be found for the manually invoiced sales order for this aggregation\<>.
126
+
-> While processing aggregation state Sales order is invoiced for this aggregation. Transaction state Customer order invoiced, the invoice couldn't be found for the manually invoiced sales order for this aggregation.
127
127
128
128
**Resolution**: To fix the issue, follow the steps in the [preceding procedure](#issues-during-customer-order-invoicing). In step 8, on the **Statement aggregations** tab of the Excel file, check whether the **Business date** value for the aggregation matches the invoice date of the manually invoiced sales order for the aggregation. If the values don't match, update the **Business date** value to the invoice date of the order.
Copy file name to clipboardExpand all lines: support/dynamics-365/commerce/payments/next-payment-link-not-appearing.md
+3-3Lines changed: 3 additions & 3 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -4,7 +4,7 @@ description: Provides a resolution for an issue where the Save for my next payme
4
4
author: josaw1
5
5
ms.author: josaw
6
6
ms.reviewer: rassadi, brstor
7
-
ms.date: 09/01/2023
7
+
ms.date: 09/08/2023
8
8
---
9
9
# "Save for my next payment" option doesn't appear
10
10
@@ -16,7 +16,7 @@ The **Save for my next payment** option doesn't appear in the **PAYMENT METHOD**
16
16
17
17
The following screenshot shows an example of a checkout page that includes the **Save for my next payment** option.
18
18
19
-
:::image type="content" source="media/next-payment-link-not-appearing/payment-module-save-payment.png" alt-text="Screenshot that shows the Save for my next payment option under the PAYMENT METHOD section on the checkout page.":::
19
+
:::image type="content" source="media/next-payment-link-not-appearing/payment-module-save-payment.png" alt-text="Screenshot that shows the Save for my next payment option under the PAYMENT METHOD section on the checkout page." lightbox="media/next-payment-link-not-appearing/payment-module-save-payment.png":::
20
20
21
21
## Resolution
22
22
@@ -26,7 +26,7 @@ To solve this issue, follow these steps to make sure that the Dynamics 365 Payme
26
26
1. Select the online store.
27
27
1. On the **Payment accounts** FastTab, make sure that the **Allow saving payment information in e-commerce** field is set to **True**.
28
28
29
-
:::image type="content" source="media/next-payment-link-not-appearing/payment-connector-save-payment.png" alt-text="Screenshot that shows the Allow saving payment information in e-commerce field in Commerce headquarters.":::
29
+
:::image type="content" source="media/next-payment-link-not-appearing/payment-connector-save-payment.png" alt-text="Screenshot that shows the Allow saving payment information in e-commerce field in Commerce headquarters." lightbox="media/next-payment-link-not-appearing/payment-connector-save-payment.png":::
0 commit comments