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support/azure/azure-kubernetes/create-upgrade-delete/windows-cse-error-check-api-server-connectivity.md

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title: Troubleshoot WINDOWS_CSE_ERROR_CHECK_API_SERVER_CONNECTIVITY error (5)
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description: Learn how to troubleshoot the WINDOWS_CSE_ERROR_CHECK_API_SERVER_CONNECTIVITY error (5) when you try to add Windows node pools in an AKS cluster.
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ms.date: 03/26/2025
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ms.date: 04/08/2025
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ms.reviewer: shtao, abelch, junjiezhang, v-weizhu, addobres
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ms.service: azure-kubernetes-service
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#Customer intent: As an Azure Kubernetes user, I want to troubleshoot the WINDOWS_CSE_ERROR_CHECK_API_SERVER_CONNECTIVITY error (5) so that I can successfully add Windows node pools in an Azure Kubernetes Service (AKS) cluster.
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## Troubleshooting steps
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1. Follow these [steps](https://learn.microsoft.com/en-us/azure/aks/node-access#windows-server-proxy-connection-for-ssh) to connect to the respective node:
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1. Connect to the respective node by following the steps described in [Windows Server proxy connection for SSH](/azure/aks/node-access#windows-server-proxy-connection-for-ssh):
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2. Verify that your nodes can resolve the cluster's fully qualified domain name (FQDN):
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## References
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[General troubleshooting of AKS cluster creation issues](troubleshoot-aks-cluster-creation-issues.md)
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- [General troubleshooting of AKS cluster creation issues](troubleshoot-aks-cluster-creation-issues.md)
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[More exit codes in Windows CSE](https://github.com/Azure/AgentBaker/blob/master/parts/windows/windowscsehelper.ps1)
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- [Exit codes in Windows CSE](https://github.com/Azure/AgentBaker/blob/master/parts/windows/windowscsehelper.ps1)
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[!INCLUDE [Third-party disclaimer](../../../includes/third-party-disclaimer.md)]
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