updates

Author: ProfessorKendrick

support/azure/partner-solutions/informatica/media/user-info.png

@@ -0,0 +1,59 @@
+---
+title: Troubleshoot Informatica resource creation in Azure
+description: "Learn how to resolve issues when creating Informatica resources in Azure, including permission and user profile requirements."
+author: ProfessorKendrick
+ms.author: kkendrick
+ms.service: informatica
+ms.topic: troubleshooting-problem-resolution 
+ms.date: 08/04/2025
+ai-usage: ai-assisted
+
+#customer intent: As an Azure administrator or user, I want to resolve issues creating Informatica resources so that I can successfully set up Informatica integration.
+
+---
+# Unable to create Informatica resource in Azure
+
+This article helps you resolve common issues encountered when creating Informatica resources in Azure, such as permission errors or missing user profile information.
+
+## Prerequisites
+
+- You must have **Owner** access on the Azure subscription to set up Informatica integration.
+- Ensure your user profile in Azure contains all required business information.
+
+## Symptoms
+
+- Error message indicating you are not a subscription owner when creating an Informatica resource.
+- Unable to proceed with Informatica resource creation due to missing details in your user profile.
+
+## Cause 1: Not a subscription owner
+
+The Informatica integration must be set up by users who have _Owner_ access on the Azure subscription.
+
+### Solution 1
+
+1. Verify your access level on the Azure subscription.
+2. If you do not have **Owner** access, contact your Azure administrator to grant you the required permissions before starting the integration setup.
+
+## Cause 2: Missing details in user profile
+
+User profile needs to be updated with key business information for Informatica resource creation.
+
+### Solution 2
+
+1. In the Azure portal, select **Users** and fill out the required details.
+
+    :::image type="content" source="media/user.png" alt-text="User resource provider in the Azure portal.":::
+
+2. Search for your **UserName** in the users interface.
+
+:::image type="content" source="media/user-search.png" alt-text="Searching for user in the Azure portal.":::
+
+3. Edit **UserInformation** and ensure all required fields are completed.
+
+:::image type="content" source="media/user-info.png" alt-text="User information in the Azure portal.":::
+
+## Related content
+
+- [Troubleshoot Informatica integration issues](link.md)
+-
+