Merge pull request #7814 from MicrosoftDocs/Migrate-2-related-SMC-articles-to-a-single-article

AB#2991: Migrate 2 related SMC articles to a single article on Learn

Author: lucciz01

support/power-platform/power-automate/desktop-flows/machine-not-shown-in-list.md

@@ -0,0 +1,49 @@
+---
+title: Machine Not Listed When Creating Desktop Flow Connection 
+description: Solves an issue where your machine isn't listed in the Machine or machine group when creating a desktop flow connection in Microsoft Power Automate for desktop.
+author: ceporche
+ms.author: ceporche
+ms.writer: rbarni, alarnaud
+ms.custom: sap:Desktop flows\Cannot create desktop flow connection
+ms.date: 12/18/2024
+---
+# Your machine doesn't appear when creating a desktop flow connection 
+
+This article helps you troubleshoot and resolve the issue of your machine not being listed in the **Machine or machine group** drop-down when creating a desktop flow connection in Microsoft Power Automate for desktop.
+
+_Applies to:_   Power Automate  
+_Original KB number:_   5003787, 5003788
+
+## Symptoms
+
+When you [create a connection](/power-automate/desktop-flows/desktop-flow-connections) to run a desktop flow from the cloud, your machine isn't listed in the **Machine or machine group** drop-down.
+
+## Cause
+
+This issue might occur due to the following reasons:
+
+- The machine is shared by another user, who either deleted or renamed the machine.
+- The machine is part of a machine group. In this case, you can only create a connection with the machine group.
+
+## Resolution
+
+Follow these steps to troubleshoot and resolve the issue:
+
+1. Open the Power Automate machine runtime app and verify that your machine is registered.
+
+   :::image type="content" source="media/machine-not-shown-in-list/machine-registered-in-runtime-app.png" alt-text="Screenshot that shows your machine is registered in the Power Automate machine runtime app." lightbox="media/machine-not-shown-in-list/machine-registered-in-runtime-app.png":::
+
+1. Go to the [Power Automate portal](https://make.powerautomate.com) and verify that you're using the same environment as your machine in Power Automate for desktop.
+
+    :::image type="content" source="media/machine-not-shown-in-list/current-environment-shown-in-power-automate-portal.png" alt-text="Screenshot of the environment shown in the Power Automate portal." lightbox="media/machine-not-shown-in-list/current-environment-shown-in-power-automate-portal.png":::
+
+1. In Power Automate portal, check if your machine appears in the **Machines** list, and if it's part of a machine group.
+
+   :::image type="content" source="media/machine-not-shown-in-list/machines-list-group-list.png" alt-text="Screenshot of the Machines and the Group lists shown in the Power Automate portal." lightbox="media/machine-not-shown-in-list/machines-list-group-list.png":::
+
+    If the machine doesn't appear in the **Machines** list in the targeted environment, try [registering the machine](/power-automate/desktop-flows/manage-machines#register-a-new-machine) again in this environment.
+
+    If the machine is part of a machine group, you can do one of the followings:
+
+    - Select the machine group instead of an individual machine when you create the desktop flow connection.
+    - Remove the machine from its group and select only that specific machine for the desktop flow connection.

support/power-platform/power-automate/desktop-flows/media/machine-not-shown-in-list/current-environment-shown-in-power-automate-portal.png

@@ -172,6 +172,8 @@
       href: desktop-flows/temporary-profile-error-machine-registration.md
     - name: 'UnallowedTenantForConnectWithSignIn or connection errors when using "connect with sign-in"'
       href: desktop-flows/troubleshoot-unallowed-tenant-for-connect-with-sign-in.md
+    - name: Your machine doesn't appear when creating a desktop flow connection 
+      href: desktop-flows/machine-not-shown-in-list.md
     - name: Unattended desktop flow fails with MSEntraMachineAlwaysPromptingForPassword
       href: desktop-flows/msentramachinealwayspromptingforpassword-error.md
 - name: Flow creation