Skip to content

Commit 9088508

Browse files
authored
Add link to PU23
1 parent 8f910d7 commit 9088508

1 file changed

Lines changed: 2 additions & 2 deletions

File tree

support/dynamics-365/supply-chain/warehousing/clear-document-rounting-agent-printing-queue.md

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -2,7 +2,7 @@
22
title: Many Printing Jobs are Queued in Document Routing Agent
33
description: Provides resolutions on how to clear the printing queue within the Document Routing Agent (DRA) in Microsoft Dynamics 365 Supply Chain Management.
44
author: Mirzaab
5-
ms.date: 02/17/2025
5+
ms.date: 02/18/2025
66
# ms.search.form:
77
audience: Application User
88
ms.reviewer: kamaybac, ivanma
@@ -22,7 +22,7 @@ You might notice that many printing jobs are queued in the [Document Routing Age
2222

2323
## Solution 1 - Clean up printing queue for one printer
2424

25-
Starting from PU23, you can manually clear the printing queue for a specific printer by deleting it from the **System network printers** page. This action removes all pending documents for that printer. Follow these steps to delete and re-register the printer from the DRA client:
25+
Starting from [Dynamics 365 for Finance and Operations platform update 23](/dynamics365/fin-ops-core/dev-itpro/get-started/whats-new-platform-update-23#manage-access-to-network-printers-across-legal-entities), you can manually clear the printing queue for a specific printer by deleting it from the **System network printers** page. This action removes all pending documents for that printer. Follow these steps to delete and re-register the printer from the DRA client:
2626

2727
1. Navigate to the **Manage Network Printers** page by selecting **Organization administration** > **Setup** > **Network printers**.
2828
2. Expand the **Options** menu and select the **System network printers** button in the **Preview** section.

0 commit comments

Comments
 (0)