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1 | 1 | --- |
2 | 2 | title: Fix Desktop Flow Failures from Cache Issues |
3 | | -description: Resolve desktop flow errors in Power Automate that are caused by corrupted or conflicting cache files. |
| 3 | +description: Resolve desktop flow errors in Power Automate that occur because of corrupted or conflicting cache files. |
4 | 4 | ms.reviewer: spanopoulos, v-shaywood |
5 | 5 | ms.date: 01/15/2026 |
6 | 6 | ms.custom: sap:Desktop flows |
@@ -78,11 +78,11 @@ If the problem persists, clear these additional folders: |
78 | 78 | - `Designer\Scripts`: Stores execution logs and cached data for flows that are triggered from Power Automate Desktop Designer. |
79 | 79 | - `Cache\(MSI or MSIX)`: Safe to remove all folders except `Account` and the `msalcache.bin3` file. |
80 | 80 | - Deleting these folders doesn't cause data loss, but you might see previously dismissed notifications again. |
81 | | - - If you delete the `Account` folder and `msalcache.bin3` file, you are signed out of Power Automate Desktop. |
| 81 | + - If you delete the `Account` folder and `msalcache.bin3` file, you're signed out of Power Automate Desktop. |
82 | 82 | - `DesktopFlowModules`: Contains custom modules downloaded from the Asset Library. Missing modules are downloaded again at runtime. |
83 | 83 | 2. Under `C:\Windows\ServiceProfiles\UIFlowService\AppData\Local`: |
84 | 84 | - `Microsoft\Power Automate Desktop\Cache`: Depending on your Power Automate Desktop version, some files might be cached here instead of the locations that are listed earlier in the previous sections. |
85 | | - - `Users`: Contains additional intermediate files that are related to binary caching. Clear this folder to resolve further errors. |
| 85 | + - `Users`: Contains additional intermediate files that are related to binary caching. To resolve further errors, clear this folder. |
86 | 86 | - After you remove files from this path, restart **Power Automate Service** as described in the previous procedures. |
87 | 87 |
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88 | 88 | If clearing cache folders doesn't resolve the problem, contact [Power Automate support](https://www.microsoft.com/power-platform/products/power-automate/support/). |
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