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support/azure/virtual-machines/windows/unexpected-vm-reboot-root-cause-analysis.md

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ms.service: azure-virtual-machines
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ms.workload: infrastructure-services
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ms.topic: how-to
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ms.date: 02/07/2025
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ms.reviewer: tagangwa, macla, v-weizhu
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ms.date: 02/11/2025
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ms.reviewer: tagangwa, macla, sinhamanisha, v-weizhu
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ms.custom: sap:VM restarted or stopped unexpectedly
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---
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# How to check Root Cause Analysis of unexpected Azure virtual machine reboots
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## Method 1: Check resource health
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Azure Resource Health monitors the health of Azure resources and provides insights for troubleshooting. In cloud environments where direct access to server or infrastructure is impossible, Resource Health is important for reducing troubleshooting efforts. Its main purpose is to help quickly identify if the root cause of a problem is within your application or due to an event within the Azure platform, thus making issue resolution more efficient and minimizing downtime. To understand the cause of an unexpected VM reboot scenario using Resource Health, follow these steps:
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Azure Resource Health monitors the health of Azure resources and provides insights for troubleshooting. In cloud environments where direct access to servers or infrastructure is impossible, Resource Health is important to reduce troubleshooting efforts. Its main purpose is to help quickly identify if the root cause of a problem is within your application or due to an event within the Azure platform, thus making issue resolution more efficient and minimizing downtime. To understand the cause of an unexpected VM reboot scenario using Resource Health, follow these steps:
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1. Navigate to the impacted VM in the Azure portal.
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2. Go to the **Help** section and then select **Resource health**.

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