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Merge pull request #8402 from mbifeld/patch-15
AB#4425: Change az aks collect to kollect
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support/azure/azure-kubernetes/availability-performance/cluster-node-virtual-machine-failed-state.md

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title: Azure Kubernetes Service cluster/node is in a failed state
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description: Helps troubleshoot an issue where an Azure Kubernetes Service (AKS) cluster/node is in a failed state.
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ms.date: 04/01/2024
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ms.date: 03/10/2025
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ms.reviewer: chiragpa, nickoman, v-weizhu, v-six, aritraghosh
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ms.service: azure-kubernetes-service
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keywords:
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In the Azure portal, navigate to your AKS cluster resource and select **Diagnose and solve problems** from the left menu. You'll see a list of categories and scenarios that you can select to run diagnostic checks and get recommended solutions.
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In the Azure CLI, use the `az aks collect` command with the `--name` and `--resource-group` parameters to collect diagnostic data from your cluster nodes. You can also use the `--storage-account` and `--sas-token` parameters to specify an Azure Storage account where the data will be uploaded. The output will include a link to the **Diagnose and Solve Problems** blade where you can view the results and suggested actions.
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In the Azure CLI, use the `az aks kollect` command with the `--name` and `--resource-group` parameters to collect diagnostic data from your cluster nodes. You can also use the `--storage-account` and `--sas-token` parameters to specify an Azure Storage account where the data will be uploaded. The output will include a link to the **Diagnose and Solve Problems** blade where you can view the results and suggested actions.
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In the **Diagnose and Solve Problems** blade, you can select **Cluster Issues** as the category. If any issues are detected, you'll see a list of possible solutions that you can follow to fix them.
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