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support/windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x80072f8f.md

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## Summary
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When attempting to connect to Windows Update, you might encounter error 0x80072f8f. This error usually indicates issues with SSL negotiation due to out-of-sync clock settings or untrusted SSL certificates.
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When trying to connect to Windows Update, you encounter error 0x80072f8f. This error usually indicates issues with SSL negotiation due to out-of-sync clock settings or untrusted SSL certificates.
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:::image type="content" source="./media/troubleshoot-windows-update-error-0x80072f8f/updateerror0x80072f8f-wusaerror.png" alt-text="Windows Update error 0x80072f8f" lightbox="media/troubleshoot-windows-update-error-0x80072f8f/updateerror0x80072f8f-wusaerror.png":::
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## Root cause
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The error 0x80072f8f is usually caused by one of the following issues:
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This error is usually caused by one of the following issues:
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- **Out-of-sync clock**: If the clock settings on the computer are incorrect, SSL negotiation fails. You can quickly verify clock accuracy from `WindowsUpdate.log` that always prints traces in local time.
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- **Untrusted SSL certificate**: In managed scenarios with Windows Server Update Services (WSUS) or Configuration Manager configured over SSL with self-generated or signed SSL certificates, if the client doesn't trust the certificate chain, the scan fails.
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## Resolution
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Perform an [in-place upgrade](/azure/virtual-machines/windows-in-place-upgrade) on the Windows virtual machine.
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Perform an [in-place upgrade](/azure/virtual-machines/windows-in-place-upgrade) on the Windows virtual machine (VM).

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