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Copy file name to clipboardExpand all lines: support/windows-server/active-directory/domain-join-networking-errors.md
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title: Troubleshoot Networking errors that occur when you join Windows-based computers to a domain
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description: Troubleshooting guide for Networking related error messages that occurs when you join Windows-based computers to a domain.
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title: Troubleshoot Networking Errors When Joining Windows-based Computers to a Domain
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description: Troubleshooting guide for networking related error messages that occur when you join Windows-based computers to a domain.
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ms.date: 05/08/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: kaushika
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ms.reviewer: kaushika, v-lianna
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ms.custom:
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- sap:active directory\on-premises active directory domain join
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- pcy:WinComm Directory Services
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---
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# Troubleshoot Networking errors that occur when you join Windows-based computers to a domain
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# Troubleshoot networking errors that occur when you join Windows-based computers to a domain
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This article describes several Networking related error messages that can occur when you join client computers that are running Windows to a domain. This article also provides troubleshooting suggestions for these errors.
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This article describes several networking related error messages that occur when you join client computers that are running Windows to a domain. This article also provides troubleshooting suggestions for these errors.
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## Where to find the Netsetup.log file
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## Where to find the NetSetup.log file
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Netsetup log file contains most information about domain join activities. The file is located on the client machine at %windir%\\debug\\Netsetup.log file. This log file is enabled by default. No need to explicitly enable it.
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The **NetSetup.log** file contains most information about domain join activities. The file is located on the client machine at **%windir%\\debug\\NetSetup.log**. This log file is enabled by default. No need to explicitly enable it.
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## An attempt to resolve the DNS name of a DC in the domain being joined has failed. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target domain.
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## An attempt to resolve the DNS name of a DC in the domain being joined has failed. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target domain
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### Resolution
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When you type the domain name, make sure that you type the Domain Name System (DNS) name and not the Network Basic Input/Output System (NetBIOS) name. For example, if the DNS name of the target domain is `contoso.com`, make sure that you enter `contoso.com` instead of the NetBIOS domain name of "contoso."
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When you type the domain name, make sure that you type the Domain Name System (DNS) name and not the network basic input/output System (NetBIOS) name. For example, if the DNS name of the target domain is `contoso.com`, make sure that you enter `contoso.com` instead of the NetBIOS domain name of "contoso."
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Additionally, verify that the computer can reach a DNS server that hosts the DNS zone of the target domain or can resolve DNS names in that domain. Make sure that the correct DNS server is configured on this client as the preferred DNS, and that the client has connectivity to that server. To verify this, you can run one of the following commands:
## An attempt to resolve the DNS name of a domain controller in the domain being joined has failed. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target Domain.
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## An attempt to resolve the DNS name of a domain controller in the domain being joined has failed. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target Domain
## An operation was attempted on a nonexistent network connection.
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## An operation was attempted on a nonexistent network connection
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### Resolution
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When you type the domain name, make sure that you type the DNS name and not the NetBIOS name.
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Additionally, restart the computer before you try to join the computer to the domain.
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## Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
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## Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again
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### Resolution
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Restart the computer that you are trying to join to the domain to make sure that there are no latent connections to any of the domain servers.
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Restart the computer that you're trying to join to the domain to make sure that there are no latent connections to any of the domain servers.
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When you type the domain name, make sure that you type the DNS name and not the NetBIOS name.
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## Network name cannot be found.
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## Network name cannot be found
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### Resolution
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Additionally, you can update the network adapter driver.
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## No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.
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## No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept
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### Resolution
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Before joining the computer to the domain, make sure that you have cleared all mapped connections to any drives.
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Restart the computer that you are trying to join to the domain to make sure that there are no latent connections to any of the domain servers.
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Restart the computer that you're trying to join to the domain to make sure that there are no latent connections to any of the domain servers.
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When you type the domain name, make sure that you type the DNS name and not the NetBIOS name.
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The error may be transient. Try again later. If the issue persists, verify the status of the DC that the client is connecting to (active connections, network connectivity, and so on). You may want to restart the DC if the issue persists.
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The error might be transient. Try again later. If the issue persists, verify the status of the domain controller (DC) that the client is connecting to (active connections, network connectivity, and so on). You might want to restart the DC if the issue persists.
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## The format of the specified network name is invalid.
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## The format of the specified network name is invalid
When you type the domain name, make sure that you type the DNS name and not the NetBIOS name. Make sure that you have the most up-to-date drivers installed for the client computer's network adapter. Verify connectivity between the client that is being joined and the target DC over the required ports and protocols. Disable the **TCP****Chimney** offload feature and IP offloading.
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When you type the domain name, make sure that you type the DNS name and not the NetBIOS name. Make sure that you have the most up-to-date drivers installed for the client computer's network adapter. Verify connectivity between the client that is being joined and the target DC over the required ports and protocols. Disable the TCPChimney Offload feature and IP offloading.
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## The directory service has exhausted the pool of relative identifiers.
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## The directory service has exhausted the pool of relative identifiers
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### Resolution
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@@ -126,11 +127,11 @@ Verify that Active Directory is replicating between all DCs. You can use the fol
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repadmin /replsummary /bysrc /bydest /sort:delta
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```
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## The remote procedure call failed and did not execute.
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## The remote procedure call failed and did not execute
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### Resolution
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Make sure that you have the most up-to-date drivers installed for the client computer's network adapter. Verify connectivity between the client that is being joined and the target DC over the required ports and protocols. Disable the **TCP Chimney** offload feature and IP offloading.
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Make sure that you have the most up-to-date drivers installed for the client computer's network adapter. Verify connectivity between the client that is being joined and the target DC over the required ports and protocols. Disable the TCP Chimney Offload feature and IP offloading.
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This problem can also be caused by one of the following conditions:
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> [!NOTE]
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> The following articles contain port requirement information:
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[832017 Service overview and network port requirements for Windows](../networking/service-overview-and-network-port-requirements.md)
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[179442 How to configure a firewall for domains and trusts](config-firewall-for-ad-domains-and-trusts.md)
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>
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> -[832017 Service overview and network port requirements for Windows](../networking/service-overview-and-network-port-requirements.md)
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> -[179442 How to configure a firewall for domains and trusts](config-firewall-for-ad-domains-and-trusts.md)
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## Changing the Primary Domain DNS name of this computer to "" failed. The name will remain ".".The specified server cannot perform the operation.
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## Changing the Primary Domain DNS name of this computer to "" failed. The name will remain ".".The specified server cannot perform the operation
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