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Copy file name to clipboardExpand all lines: Teams/phone-system/sms-calling-errors.md
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@@ -41,7 +41,7 @@ The error codes that are presented in this section are organized by parameters,
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| CallToActionMissingExplicitConsent | The Call to Action doesn't express explicit or written consent. | Add language that clearly obtains user consent. |
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| CallToActionMissingExpressWrittenConsent | The Call to Action doesn't obtain express written consent for promotional message content. | Add a checkbox or statement for express written consent. |
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| CallToActionMissingHelpInstructions | The Call to Action doesn't include HELP instructions. | Add HELP instructions for user support. |
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| CallToActionMissingMessageFrequencyDisclosure | The Call to Action doesn't include the frequency at which messages will be sent. | Add a statement about message frequency. |
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| CallToActionMissingMessageFrequencyDisclosure | The Call to Action doesn't include the frequency at which messages are sent. | Add a statement about message frequency. |
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| CallToActionMissingPrivacyPolicyLink | The Call to Action or the opt-in form doesn't include a link to the privacy policy. | Add a link to the privacy policy or a statement about data sharing. |
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| CallToActionMissingStopInstructions | The Call to Action doesn't contain STOP instructions. | Add STOP instructions to enable users to opt out. |
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| CallToActionMissingTermsAndConditions | The Call to Action doesn't contain full terms and conditions or a link to them. | Add the full terms or a link to them. |
@@ -117,7 +117,7 @@ The error codes that are presented in this section are organized by parameters,
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|-------|-------------|--------------------|
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| CampaignAttributesMissingOrInvalid | The campaign attributes are missing or invalid or not configured correctly. | Review the campaign attributes and make sure that all required fields are filled correctly. |
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| CampaignAttributesNotMatchingCampaignDescription | The campaign attributes phone number or link is set to False, but the campaign description indicates a phone number or link. | Update the campaign attributes to match the description, especially regarding phone numbers and links. |
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| CampaignContainsDisallowedContent | The campaign description includes disallowed content such as gambling, high-risk financial services, illegal substances, or SHAFT content. | Remove any content that's related to SHAFT or other prohibited categories. Review CTA guidelines for compliance. |
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| CampaignContainsDisallowedContent | The campaign description includes disallowed content such as gambling, high-risk financial services, illegal substances, or SHAFT content. | Remove any SHAFT content or other prohibited categories. Review CTA guidelines for compliance. |
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| CampaignDescriptionNotMatchingBrandName | The submitted legal company name doesn't match the provided tax ID. | Make sure that the brand name matches the legal entity and tax ID records. |
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| CampaignDescriptionNotMatchingUseCase | The campaign description doesn't sufficiently describe the service or doesn't match the declared use cases. | Update the campaign description to clearly describe the service and align the description with the declared use cases. |
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| CampaignDescriptionNotUnique | The campaign description isn't unique or is a duplicate. | Modify the campaign description to be unique and specific to the brand's use case. |
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