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Copy file name to clipboardExpand all lines: Exchange/ExchangeServer/compliance/ediscovery-search-missing-items.md
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@@ -15,7 +15,7 @@ ms.reviewer: dpaul
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appliesto:
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- Exchange Server 2019
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search.appverid: MET150
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ms.date: 01/24/2024
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ms.date: 08/18/2025
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---
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# Missing items in eDiscovery search results in Exchange Server 2019
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## Workaround
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To work around this issue, create a setting override to use the **Search Folder** type in the search query setting. The setting override will be retained for 180 days only. To maintain the override, you must re-create it before it expires.
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To work around this issue, create a setting override to use the **Search Folder** type in the search query setting.
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1. Run the following cmdlet to create a setting override:
For example, to collect support data for an issue in which a sensitive information type (SIT) is incorrectly detected in a document, select the **Data Classification**\>**Classification** template.
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4. In the folder dialog box that opens, select a parent folder for the diagnostic data.
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Wait for the tool to finish processing the diagnostic data and write the processed data to an .json file. The tool generates a .zip file that packages the .json file together with any diagnostic files from the template. The tool then saves the .zip file to the parent folder that you selected, and then opens a completion dialog box.
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Wait for the tool to finish processing the diagnostic data and write the processed data to a .json file and a .xml file. The tool generates a .zip file that packages the .json file and the .xml file together with any diagnostic files from the template. The tool then saves the .zip file to the parent folder that you selected, and then opens a completion dialog box.
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As an example of data processing, if you select the **Data Classification**\>**Classification** template, the tool fetches the applicable rule packs and keyword dictionaries, and then tests data classification on the sample file that you specify in the template.
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