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Copy file name to clipboardExpand all lines: support/azure/virtual-machines/windows/detailed-troubleshoot-rdp.md
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> [!IMPORTANT]
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> To eliminate the more common Remote Desktop errors, make sure to read [the basic troubleshooting article for Remote Desktop](troubleshoot-rdp-connection.md) before proceeding.
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You may encounter a Remote Desktop error message that does not resemble any of the specific error messages covered in [the basic Remote Desktop troubleshooting guide](troubleshoot-rdp-connection.md). Follow these steps to determine why the Remote Desktop (RDP) client is unable to connect to the RDP service on the Azure VM. <ahref="https://portal.azure.com/"target="_blank"rel="noopener noreferrer">Link</a>
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You may encounter a Remote Desktop error message that does not resemble any of the specific error messages covered in [the basic Remote Desktop troubleshooting guide](troubleshoot-rdp-connection.md). Follow these steps to determine why the Remote Desktop (RDP) client is unable to connect to the RDP service on the Azure VM.
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