Update email-received-via-eop-not-journaled.md

Author: Cloud-Writer

Exchange/ExchangeServer/administration/email-received-via-eop-not-journaled.md

@@ -1,6 +1,6 @@
 ---
 title: Email received through Microsoft 365 isn't journaled
-description: Discusses that Internet email that is received through Microsoft 365 is not journaled in an Exchange Server-Microsoft 365 hybrid environment.
+description: Provides a resolution for an issue in which internet email that is received through Microsoft 365 is not journaled in a hybrid Exchange Server and Microsoft 365 environment.
 ms.date: 01/24/2024
 author: cloud-writer
 ms.author: meerak
@@ -26,20 +26,20 @@ _Original KB number:_   4344001
 
 Consider this scenario:
 
-- You deploy on-premises servers that are running Exchange Server in a hybrid Exchange and Microsoft 365 environment.
+- You deploy on-premises servers that're running Exchange Server in a hybrid Exchange and Microsoft 365 environment.
 - You enable the journal rules or standard journaling on the servers.
 - Your mailbox is located in an on-premises server and you've set up the email address of an on-premises archiving mailbox or a third-party archiving service as the journaling mailbox.
 - You don't create journal rules in Microsoft 365.
 - Your mail exchanger (MX) record points to Microsoft 365.
 - You receive an email message from an Internet source through Microsoft 365.
 
-In this scenario, the messages sent from the on-premises servers that are running Exchange are journaled as expected. However, the messages that are received from Microsoft 365 or from the Internet are not journaled.
+In this scenario, the messages sent from the on-premises servers that're running Exchange are journaled as expected. However, the messages that are received from Microsoft 365 or from the Internet aren't journaled.
 
 ## Cause
 
-This issue occurs because the message that originates from Microsoft 365 or that is processed by Microsoft 365 is added by using the following specific internal header:
+This issue occurs because the message that either originates from Microsoft 365 or is processed by Microsoft 365 is added by using the following specific internal header:
 
-> X-MS-Exchange-Organization-Processed-By-Journaling: Journal Agent
+> `X-MS-Exchange-Organization-Processed-By-Journaling: Journal Agent`
 
 This header identifies messages that have been processed by the Exchange Journaling agent. If the header is included in a message, Exchange Server recognizes that the message has already been processed by the Journaling Agent on a previous Hub Transport server. Therefore, it doesn't journal the message again.
 
@@ -49,6 +49,6 @@ To resolve this issue, navigate to **EAC** > **Compliance Management** > **Journ
 
 ## More information
 
-In a hybrid environment, there's no replication of journal rules between your on-premises Exchange organization and Microsoft 365. Therefore, when you create a rule in Exchange Server, you have to create a matching rule in Microsoft 365.
+In a hybrid environment, there's no replication of journal rules between the on-premises Exchange organization and Microsoft 365. Therefore, when you create a rule in Exchange Server, you have to create a matching rule in Microsoft 365.
 
-Rules that you create in Microsoft 365 are stored in the cloud, whereas the rules you create in your on-premises organization are stored locally in Active Directory. When you manage rules in a hybrid environment, you have to keep the two sets of rules synchronized by making any changes in both locations.
+Rules that you create in Microsoft 365 are stored in the cloud, whereas the rules you create in the on-premises organization are stored locally in Active Directory. When you manage rules in a hybrid environment, you have to keep the two sets of rules synchronized by making any changes in both locations.