link update

Author: sbmjais

support/sales-copilot/crm-permissions-and-configurations/missing-object-update-edit-access.md

@@ -24,7 +24,7 @@ This article helps you troubleshoot and resolve issues when users can't update C
 
 ## Symptoms
 
-When a user tries to update a CRM record from the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/use-sales-copilot-outlook), the following error message is displayed:
+When a user tries to update a CRM record from the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/open-app#access-copilot-for-sales-in-outlook), the following error message is displayed:
 
 > To update Salesforce, ask for edit access for this object.
 

support/sales-copilot/crm-permissions-and-configurations/missing-privileges-sign-in.md

@@ -32,7 +32,7 @@ The user doesn't have Copilot for Sales privileges granted by the **Sales Copilo
 
 ## Resolution
 
-To solve this issue, assign the user the [additional privileges required for Dynamics 365 customers](/microsoft-sales-copilot/install-viva-sales#additional-privileges-required-for-dynamics-365-customers).
+To solve this issue, assign the user the [additional privileges required for Dynamics 365 customers](/microsoft-sales-copilot/privileges#privileges-required-for-dynamics-365-customers).
 
 ## More information
 

support/sales-copilot/crm-permissions-and-configurations/missing-record-update-edit-access.md

@@ -24,7 +24,7 @@ This article helps you troubleshoot and resolve issues when users can't update C
 
 ## Symptoms
 
-When a user tries to update a CRM record from the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/use-sales-copilot-outlook), the following error message is displayed:
+When a user tries to update a CRM record from the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/open-app#access-copilot-for-sales-in-outlook), the following error message is displayed:
 
 > To update Salesforce, ask for edit access for this record.
 

support/sales-copilot/crm-permissions-and-configurations/no-access-to-dynamics-365-error.md

@@ -9,7 +9,7 @@ ms.custom: sap:CRM Permissions and Configurations\CRM Permissions
 ---
 # "No access to Dynamics 365" error in Copilot for Sales
 
-This article helps you troubleshoot and resolve issues when users can't access Microsoft Dynamics 365 through the [Microsoft Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/use-sales-copilot-outlook).
+This article helps you troubleshoot and resolve issues when users can't access Microsoft Dynamics 365 through the [Microsoft Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/open-app#access-copilot-for-sales-in-outlook).
 
 > [!NOTE]
 > Microsoft Sales Copilot is rebranded as Microsoft Copilot for Sales in January 2024. The screenshot in this article will be updated with the new name soon.

support/sales-copilot/crm-permissions-and-configurations/update-settings-to-save-emails-error.md

@@ -1,7 +1,7 @@
 ---
 title: Can't save email to CRM due to invalid mailbox settings
 description: Resolves an error that occurs in Microsoft Copilot for Sales due to invalid mailbox settings in Microsoft Dynamics 365.
-ms.date: 01/10/2024
+ms.date: 01/10/2025
 author: sbmjais
 ms.author: shjais
 manager: shujoshi
@@ -42,7 +42,7 @@ This error occurs when the user's mailbox is disabled or the mailbox is missing
 1. Open the CRM instance you connected to Copilot for Sales.
 
     > [!NOTE]
-    > To get the CRM instance URL, select **Options** (**…**) in the upper-right corner of the **Copilot for Sales** pane. The URL is displayed under **Signed in to Dynamics 365**.
+    > To get the CRM instance URL, go to the [Home tab](/microsoft-sales-copilot/personal-app#home-tab) in the Copilot for Sales personal app in [Outlook](/microsoft-sales-copilot/personal-app#open-the-personal-app-in-outlook) or [Teams](/microsoft-sales-copilot/personal-app#open-the-personal-app-in-teams), and select the environment name in the upper-right corner.
 
 2. Select **Settings** > **Personalization Settings**.
 

support/sales-copilot/setup-installation-and-sign-in/connection-lost-error.md

@@ -46,7 +46,7 @@ The Salesforce session has reached its expiration time, or the session has becom
 To solve this issue, perform one of these steps:
 
 - Select **Sign in again** in the error message, and then sign in to Salesforce again.
-- [Sign out of Copilot for Sales](/microsoft-sales-copilot/sign-out-sales-copilot) and then sign in to Salesforce again.
+- [Sign out of Copilot for Sales](/microsoft-sales-copilot/more-options#sign-out-of-copilot-for-sales) and then sign in to Salesforce again.
 
 ## More information
 

support/sales-copilot/setup-installation-and-sign-in/request-your-crm-administrator-permissions-error.md

@@ -27,7 +27,7 @@ This article helps you troubleshoot and resolve issues when an error message is
 
 ## Symptoms
 
-After you sign in to Salesforce CRM through the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/use-sales-copilot-outlook), the following error message is displayed:
+After you sign in to Salesforce CRM through the [Copilot for Sales add-in for Outlook](/microsoft-sales-copilot/open-app#access-copilot-for-sales-in-outlook), the following error message is displayed:
 
 > Request your CRM administrator permissions to access Salesforce using APIs
 

support/sales-copilot/setup-installation-and-sign-in/update-add-in-error.md

@@ -27,7 +27,7 @@ This article helps you troubleshoot and resolve an error message that repeatedly
 
 ## Symptoms
 
-When you open the [Copilot for Sales pane in Microsoft Outlook](/microsoft-sales-copilot/use-sales-copilot-outlook#open-sales-copilot), the following error message is displayed:
+When you open the [Copilot for Sales pane in Microsoft Outlook](/microsoft-sales-copilot/open-app#access-copilot-for-sales-in-outlook), the following error message is displayed:
 
 > **Add-in error:** An update to this add-in is available that requires your review and confirmation to install.
 
@@ -69,7 +69,7 @@ The first step is to identify if the Copilot for Sales Outlook add-in is admin-m
 
     1. If the **Update** button is available, select it and follow the prompts to update the add-in.
 
-    1. If the **Update** button isn't available, go to the **Configuration** tab, select **Copilot for Sales for Microsoft Outlook**, and then select **Remove**. Once done, reinstall the Copilot for Sales add-in for Microsoft Outlook. For more information, see [Install Copilot for Sales](/microsoft-sales-copilot/install-viva-sales).
+    1. If the **Update** button isn't available, go to the **Configuration** tab, select **Copilot for Sales for Microsoft Outlook**, and then select **Remove**. Once done, reinstall the Copilot for Sales add-in for Microsoft Outlook. For more information, see [Install Copilot for Sales](/microsoft-sales-copilot/install-viva-sales#admin-deployed-installation).
 
 5. If the add-in isn't listed under the **Admin-managed** section, uninstall the add-in from the **My add-ins** section, and reinstall it.