freshness updates

Author: v-wendysmith

.openpublishing.redirection.json

@@ -12439,6 +12439,11 @@
       "redirect_url": "/dynamics365/field-service/deprecations-field-service#dynamics-365-field-service-integrations-with-microsoft-outlook-teams-viva-connections-and-planner---september-1-2025",
       "redirect_document_id": false
     },
+    {
+      "source_path": "support/dynamics-365/field-service/administration/attibutemap-error-upgrade.md",
+      "redirect_url": "/dynamics365/field-service/update-field-service",
+      "redirect_document_id": false
+    },
     {
       "source_path": "support/dynamics-365/finance/tax/tcs-troubleshooting-failed-access-tax-service.md",
       "redirect_url": "/troubleshoot/dynamics-365/finance/welcome-finance",

support/dynamics-365/field-service/administration/attibutemap-error-upgrade.md

@@ -13,7 +13,7 @@ This article helps resolve an issue where you can't find a user when [setting up
 
 ## Symptoms
 
-When you try to [assign security roles to a user](/dynamics365/field-service/flw-admin?tabs=viva#assign-security-roles-and-field-security-profiles) when setting up frontline workers in a new Field Service environment, you can't find the user in the **Users** lookup field.
+When you try to [assign security roles to a user](/dynamics365/field-service/flw-admin?tabs=viva#assign-security-roles-and-field-security-profiles) while setting up frontline workers in a new Field Service environment, you can't find the user in the **Users** lookup field.
 
 :::image type="content" source="media/cannot-find-user-set-up-frontline-workers/users-field.png" alt-text="Screenshot of adding frontline workers in Dynamics 365 Field Service." lightbox="media/cannot-find-user-set-up-frontline-workers/users-field.png":::
 

support/dynamics-365/field-service/administration/cannot-find-user-set-up-frontline-workers.md

@@ -1,8 +1,8 @@
 ---
 title: Can't identify the user shown in an error message 
 description: Resolves an issue where you can't identify the user shown in an error message in Microsoft Dynamics 365 Field Service.
-author: jasonxian-msft
-ms.author: jasonxian
+ms.author: jacoh
+author: jasonccohen
 ms.reviewer: v-wendysmith
 ms.date: 01/09/2026
 ms.custom: sap:Administration

support/dynamics-365/field-service/administration/cant-identify-user.md

@@ -3,8 +3,8 @@ title: Date Window Start or End fields don't exist
 description: Resolves missing Date Window Start/End fields in Dynamics 365 Field Service with Time From/To Promised fields.
 author: jshotts
 ms.author: jasonshotts
-ms.reviewer: mhart
-ms.date: 09/20/2024
+ms.reviewer: v-wendysmith
+ms.date: 12/29/2025
 ms.custom: sap:Administration
 ---
 # Date Window Start/End fields don't exist in Dynamics 365 Field Service
@@ -13,10 +13,10 @@ This article discusses the missing **Date Window Start** and **Date Window End**
 
 ## Symptoms
 
-The **Date Window Start** and **Date Window End** fields are suddenly missing in Dynamics 365 Field Service.
+The **Date Window Start** and **Date Window End** fields are missing in Dynamics 365 Field Service.
 
 ## More information
 
-As of the 2021 Wave 2 update, the **Date Window Start** and **Date Window End** fields have been removed from several forms to simplify the experience. We recommend you use the **Time From Promised** and **Time To Promised** fields to define the date window in which a job should be performed.
+Starting with the 2021 Wave 2 update, Microsoft removed the **Date Window Start** and **Date Window End** fields from several forms to simplify the experience. Use the **Time From Promised** and **Time To Promised** fields to define the date window in which a job should be performed.
 
 To revert this change, see the **Pre/Post Booking Flexibility Date Field Population** setting in the [Agreements section of Field Service settings](/dynamics365/field-service/configure-default-settings#agreement-settings).  

support/dynamics-365/field-service/administration/date-window-fields-missing.md

@@ -1,8 +1,10 @@
 ---
 title: Can't create or save records due to address geocoding mapping service degradation
 description: Provides a workaround to resolve issues with saving records during service degradation of the Geo Code API in Dynamics 365 Field Service.
-ms.reviewer: mhart
-ms.date: 06/18/2024
+author: jshotts
+ms.author: jasonshotts
+ms.reviewer: v-wendysmith
+ms.date: 01/13/2026
 ms.custom: sap:Administration
 ---
 # Can't create or save records due to service degradation of the address geocoding mapping service

support/dynamics-365/field-service/administration/disable-auto-geo-code.md

@@ -3,8 +3,8 @@ title: Entity record names have duplicate numbers
 description: Resolves issues with the incremental numbering of records for Dynamics 365 Field Service entities with auto-numbering.
 author: jshotts
 ms.author: jasonshotts
-ms.reviewer: mhart
-ms.date: 11/25/2024
+ms.reviewer: v-wendysmith
+ms.date: 01/12/2026
 ms.custom: sap:Administration
 ---
 # Entity record names have duplicate numbers in Dynamics 365 Field Service

support/dynamics-365/field-service/administration/entity-names-duplicated-numbers.md

@@ -21,7 +21,7 @@ When a user tries to access work orders, the following error messages appear, in
 
 - If the user has some privileges but not all the required ones to complete the user action, an error message like the following appears:
 
-    > You do not have prvCreatemsdyn_workorder permission to access msdyn_workorder records. Contact your Microsoft Dynamics 365 administrator for help.
+    > You don't have prvCreatemsdyn_workorder permission to access msdyn_workorder records. Contact your Microsoft Dynamics 365 administrator for help.
 
 ## Resolution
 

support/dynamics-365/field-service/administration/user-has-no-roles.md

@@ -3,8 +3,8 @@ title: No records after pulling IoT device data
 description: Resolves issues with missing data from IoT devices in Dynamics 365 Field Service by setting the Azure IoT Hub pricing and scale tier to S1-Standard.
 ms.author: vhorvath
 author: vhorvathms
-ms.reviewer: mhart
-ms.date: 11/05/2024
+ms.reviewer: v-wendysmith
+ms.date: 01/13/2026
 ms.custom: sap:IoT - Connected Field Service
 ---
 # No records after pulling IoT device data in Dynamics 365 Field Service

support/dynamics-365/field-service/iot/no-device-history-properties.md

@@ -3,8 +3,8 @@ title:  Troubleshoot issues with IoT capabilities
 description: Provides a resolution to solve issues with IoT capabilities in Dynamics 365 Field Service.
 ms.author: vhorvath
 author: vhorvathms
-ms.reviewer: mhart
-ms.date: 11/05/2024
+ms.reviewer: v-wendysmith
+ms.date: 01/14/2026
 ms.custom: sap:IoT - Connected Field Service
 ---
 # Troubleshoot issues with IoT capabilities in Dynamics 365 Field Service