Freshness updates

Author: v-wendysmith

support/dynamics-365/field-service/mobile-app/booking-timestamp-incorrect-time.md

@@ -3,8 +3,8 @@ title: Booking timestamp is created with incorrect time
 description: Resolves the incorrect booking timestamp created when the booking status is updated in the Dynamics 365 Field Service mobile app.
 ms.author: jobaker
 author: JonBaker007
-ms.reviewer: mhart
-ms.date: 01/31/2025
+ms.reviewer: v-wendysmith
+ms.date: 01/16/2026
 ms.custom: sap:Mobile application
 ---
 # Booking timestamp is created with an incorrect time in the Field Service mobile app
@@ -19,14 +19,14 @@ On the `Booking` entity, there's an internal-use-only field called **Offline Tim
 
 Here are some ways to resolve scenarios that result in incorrect timestamps.
 
-- The **Offline Timestamp** field is missing from the booking form. In this case, it shows a form warning notification in offline mode.
+- The **Offline Timestamp** field is missing from the booking form. In this case, the app shows a form warning notification in offline mode.
 
   To solve this issue, add the **Offline Timestamp** field back to the form.
 
 - The default booking [JavaScript library on a booking form](/dynamics365/field-service/field-service-customize-scripts#form-libraries) is disabled or removed.
 
   To solve this issue, ensure the default scripts and events are enabled.
 
-- The [work order system status](/dynamics365/field-service/work-order-status-booking-status) is changed via API or a business process flow in offline mode without triggering the `OnChange` event. When the status changes to *Completed* and the work order syncs back to the server, the plug-in completes all related bookings. This process creates booking timestamps. Since the offline booking timestamp wasn't captured, the system creates the booking timestamp using the current time.
+- The [work order system status](/dynamics365/field-service/work-order-status-booking-status) is changed via API or a business process flow in offline mode without triggering the `OnChange` event. When the status changes to *Completed* and the work order syncs back to the server, the plug-in completes all related bookings. This process creates booking timestamps. Since the offline booking timestamp isn't captured, the system creates the booking timestamp by using the current time.
 
-  We strongly recommend not changing the work order system status via API or a business process flow in offline mode.
+  Don't change the work order system status via API or a business process flow in offline mode.

support/dynamics-365/field-service/mobile-app/duplicate-inspection-responses.md

@@ -23,7 +23,7 @@ Administrators can review the audit log of the work order service task to check
 
 The default offline profile has filters to download all work order service tasks and inspection responses. If users change the filter of the offline profile, some tasks might fail to download. Therefore, when a work order service task record is opened while the device is offline, the associated inspection response can't be found. The system assumes that an inspection response doesn't exist and creates a new one. 
 
-To resolve the issue, review the filters of your custom offline profile to download all required records. For more information, see [Configure offline capabilities](/dynamics365/field-service/mobile-power-app-system-offline).
+To resolve the issue, review the filters of your custom offline profile to download all required records. For more information, see [Configure offline capabilities](/dynamics365/field-service/set-up-offline-profile).
 
 ### With custom security roles and privileges
 

support/dynamics-365/field-service/mobile-app/incorrect-missing-data-offline-mode.md

@@ -9,7 +9,7 @@ ms.custom: sap:Mobile application\Offline data sync - Other
 ---
 # "Incorrect or missing data in offline mode" error
 
-This article solves a common issue with the [mobile offline profile](/dynamics365/field-service/mobile-power-app-system-offline) in the Microsoft Dynamics 365 Field Service mobile app.
+This article solves a common issue with the mobile offline profile in the Microsoft Dynamics 365 Field Service mobile app.
 
 ## Symptoms
 
@@ -19,7 +19,7 @@ When you use the mobile offline profile in the Dynamics 365 Field Service mobile
 
 ## Resolution
 
-To solve this issue, review the mobile offline profile.
+To solve this issue, review the [mobile offline profile](/dynamics365/field-service/mobile/set-up-offline-profile).
 
 > [!NOTE]
 > Before making any changes to the offline profile, create a copy to preserve the original filters.
@@ -28,4 +28,4 @@ To solve this issue, review the mobile offline profile.
 - Ensure that the offline profile is associated with the correct app module.
 - Recreate the offline profile filters in **Advanced Find** and see if they match the data you're looking for. Refine the filters if needed.
 - Verify that the proper item associations are set. If the entity in question is downloaded through an item association, check the filter of the parent item. Item associations transfer their filter to their associated entities. For example, if accounts are associated with a work order, and the work order has a custom filter that downloads only scheduled work orders, only accounts that belong to the scheduled work orders are downloaded.
-- If mobile offline is enabled for the app module, the app reads from the offline database. When the device is online, change the sync [according to the configured sync intervals](/dynamics365/field-service/mobile-power-app-system-offline#sync-intervals). You can [sync the offline database manually from the offline status page](/power-apps/mobile/offline-sync-icon).
+- If mobile offline is enabled for the app module, the app reads from the offline database. When the device is online, change the sync [according to the configured sync intervals](/dynamics365/field-service/mobile/offline-data-sync#set-sync-intervals). You can [sync the offline database manually from the offline status page](/power-apps/mobile/offline-sync-icon).

support/dynamics-365/field-service/mobile-app/publish-mobile-offline-profile.md

@@ -9,7 +9,7 @@ ms.custom: sap:Mobile application\Offline data sync - Other
 ---
 # Troubleshoot issues with publishing a mobile offline profile
 
-This article helps you solve issues with publishing a [mobile offline profile](/dynamics365/field-service/mobile-power-app-system-offline) in the Microsoft Dynamics 365 Field Service mobile app.
+This article helps you solve issues with publishing a [mobile offline profile](/dynamics365/field-service/mobile/set-up-offline-profile) in the Microsoft Dynamics 365 Field Service mobile app.
 
 ## Symptoms