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1 | 1 | --- |
2 | | -title: Wrong UI element is clicked or populated in desktop flow |
3 | | -description: Resolves an issue where Power Automate for desktop clicks or populates the wrong UI element instead of the captured element due to application focus handling. |
4 | | -ms.reviewer: nimoutzo |
5 | | -ms.author: iomimtso |
6 | | -ms.date: 2025-11-26 |
| 2 | +title: Troubleshoot Incorrect UI Element Clicked or Populated in Desktop Flow |
| 3 | +description: Resolve issues with Power Automate for desktop targeting the wrong UI element during automation. Learn how to ensure accurate clicks and text population. |
| 4 | +ms.reviewer: iomimtso, nimoutzo, v-shaywood |
| 5 | +ms.date: 11/26/2025 |
7 | 6 | ms.custom: sap:Desktop flows\UI or browser automation |
8 | 7 | --- |
9 | 8 | # Wrong UI element is clicked or populated in desktop flow |
10 | 9 |
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11 | | -This article provides a resolution for an issue where Power Automate for desktop interacts with the wrong UI element instead of the element you captured during flow design even though the Test Selector tool detects the right element. |
| 10 | +This article provides a solution for an issue where Power Automate for desktop interacts with the wrong UI element instead of the element you captured during flow design, even though the Test Selector tool detects the right element. |
12 | 11 |
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13 | 12 | ## Symptoms |
14 | 13 |
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15 | | -When you run a desktop flow that includes UI automation actions such as **Click UI element in window** or **Populate text field in window**, the flow interacts with a different UI element than the one you originally captured. |
| 14 | +When you run a desktop flow that includes UI automation actions such as _Click UI element in window_ or _Populate text field in window_, the flow interacts with a different UI element than the one you originally captured. |
16 | 15 |
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17 | 16 | You might observe the following: |
18 | 17 |
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19 | 18 | - The action executes without errors but targets an unexpected element |
20 | 19 | - The wrong element receives the click or text input during runtime |
21 | | -- The **Test Selector** tool successfully identifies the correct element during design time |
| 20 | +- The _Test Selector_ tool successfully identifies the correct element during design time |
22 | 21 |
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23 | 22 | ## Cause |
24 | 23 |
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25 | | -This issue occurs when the target application handles focus or enable/disable events in an unexpected manner. Some applications dynamically change element focus or states, which can cause UI automation actions to interact with the wrong element. |
| 24 | +This issue occurs when the target application handles focus, enable, or disable events in an unexpected way. Some applications dynamically change element focus or states, which can cause UI automation actions to interact with the wrong element. |
26 | 25 |
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27 | 26 | ## Resolution |
28 | 27 |
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29 | | -To resolve this issue, use a combination of UI automation and Mouse and keyboard actions to ensure proper element targeting. Choose the appropriate method based on whether you need to click or populate text. |
| 28 | +To resolve this issue, use a combination of UI automation along with mouse and keyboard actions to ensure proper element targeting. Choose one of the following methods based on whether you need to click or populate text. |
30 | 29 |
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31 | 30 | ### Click an element using hover and mouse click |
32 | 31 |
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33 | | -Instead of using the **Click UI element in window** action alone, use this sequence: |
| 32 | +Instead of using the **Click UI element in window** action, use this: |
34 | 33 |
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35 | 34 | 1. Add a **Hover mouse over UI element in window** action and select the target UI element. |
36 | | -2. Add a **Send mouse click** action immediately after to click the element. |
| 35 | +1. Add a **Send mouse click** action immediately after to click the element. |
37 | 36 |
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38 | 37 | This approach ensures the element receives focus through the hover action before the click is sent, preventing focus-related issues. |
39 | 38 |
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40 | 39 | ### Populate a text field using focus and send keys |
41 | 40 |
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42 | | -Instead of using the **Populate text field in window** action alone, use this sequence: |
| 41 | +Instead of using the **Populate text field in window** action, use this: |
43 | 42 |
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44 | 43 | 1. Add a **Focus text field in window** action and select the target text field. |
45 | 44 | 2. Add a **Send keys** action to input the desired text. |
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