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support/sales-copilot/crm-permissions-and-configurations/server-to-server-setup-disable-action-failed-with-error-couldn’t-remove-the-permission-set.md

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title: Server-to-Server Setup Disable Action Failed with Error Couldn’t remove the permission set
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description: This article helps you troubleshoot the error "Couldn’t remove the permission set. It may be read-only, missing, or restricted." when you disable Salesforce Server-to-Server flow.
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ms.date: 05/09/2025
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ms.date: 05/12/2025
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author: sbmjais
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ms.author: shjais
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manager: shujoshi
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ms.custom: sap:CRM Permissions and Configurations\CRM Settings
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---
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# Server-to-Server Setup Disable Action Failed with Error Couldn’t remove the permission set
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# Couldn’t remove the connected app. It may be read-only, missing, or restricted." when enable Salesforce server-to-server flow
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This article helps you troubleshoot the error "Couldn’t remove the permission set. It may be read-only, missing, or restricted." when you disable Salesforce Server-to-server flow.
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## Symptoms
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When administrator try to disable Salesforce with server-to-server flow, you receive the following error message:
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When you try to disable Salesforce with server-to-server flow, you receive the following error message:
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> Couldn’t remove the permission set
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It may be read-only, missing, or restricted." on the UI.
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## Cause
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When a "disable" request is received, the server attempts to delete deployed resources, such as the connected app, permission set, and others. This error indicates that the current user either lacks the necessary permissions to delete the connected app or the app has already been removed.
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When a disable request is received, the server attempts to delete deployed resources, such as the connected app, permission set, and others. This error indicates that the current user either lacks the necessary permissions to delete the connected app or the app has already been removed.
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## Resolution
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