Update invalid-credentials-errors-running-desktop-flows.md

johndund · web-flow · commit 5f5adb7a4ece · 2025-02-10T16:49:03.000+01:00
diff --git a/support/power-platform/power-automate/desktop-flows/invalid-credentials-errors-running-desktop-flows.md b/support/power-platform/power-automate/desktop-flows/invalid-credentials-errors-running-desktop-flows.md
@@ -51,7 +51,7 @@ To see an error message with specific details on what went wrong, ensure you hav
 |-1073445812|The user's UPN isn't in the expected format|The user signed in using `DOMAIN\user` but should use the `user@domain.com` format instead (or vice versa).|Try to sign in using both the `user@domain.com` and `DOMAIN\user` formats.|
 |-1073741062|Smart card logon is required and was not used| |Connections to machines that require smart card logons aren't supported. Use a machine without this requirement.|
 |-1073741715|Bad username or authentication information| The given credentials are not correct. This could be because of a bad user/password combination, or the format of your username is incorrect. |First, double check that your username and password work on the machine. You can do this by logging out of the machine in question and logging back in with the same credentials. If that works, you can verify you're using the right username format by running the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command in the context of the desktop flow connection account. Check the `Executing Account Name` value (in the `Diagnostic Data` section) in the output and make sure it matches the username that was used. If your machine is [Microsoft Entra joined](/entra/identity/devices/concept-directory-join) or hybrid, use the `user@domain.com` format. You can tell if your machine is Entra ID joined if you see `AzureAdJoined : YES` under `Device State`. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`. You should only use the `DOMAIN\user` format if your device is domain-only joined.|
-|-1073741730|The domain isn't available| | Make sure you're using the right username format for your machine join type. If your machine is Microsft Entra joined, use a UPN (`user@domain.com`) format for your username. You can see whether it is Entra joined by using the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command. If under `Device State` it says `AzureAdJoined : YES`, it is Entra joined. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`.|
+|-1073741730|The domain isn't available| | Make sure you're using the right username format for your machine join type. If your machine is Microsoft Entra joined, use a UPN (`user@domain.com`) format for your username. You can see whether it is Entra joined by using the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command. If under `Device State` it says `AzureAdJoined : YES`, it is Entra joined. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`.|
 
 If you don't have a more specific error associated with the problem, the easiest way to troubleshoot is to sign in to the machine with the exact credentials you entered in your connection. You can try this method by signing in to the machine locally or through a Remote Desktop connection. You should receive the same error message that Power Automate receives when trying to authenticate your credentials, which should help you troubleshoot the issue.
 

-Original file line number
+Diff line change
 |-1073445812|The user's UPN isn't in the expected format|The user signed in using `DOMAIN\user` but should use the `[email protected]` format instead (or vice versa).|Try to sign in using both the `[email protected]` and `DOMAIN\user` formats.|
 |-1073741062|Smart card logon is required and was not used| |Connections to machines that require smart card logons aren't supported. Use a machine without this requirement.|
 |-1073741715|Bad username or authentication information| The given credentials are not correct. This could be because of a bad user/password combination, or the format of your username is incorrect. |First, double check that your username and password work on the machine. You can do this by logging out of the machine in question and logging back in with the same credentials. If that works, you can verify you're using the right username format by running the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command in the context of the desktop flow connection account. Check the `Executing Account Name` value (in the `Diagnostic Data` section) in the output and make sure it matches the username that was used. If your machine is [Microsoft Entra joined](/entra/identity/devices/concept-directory-join) or hybrid, use the `[email protected]` format. You can tell if your machine is Entra ID joined if you see `AzureAdJoined : YES` under `Device State`. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`. You should only use the `DOMAIN\user` format if your device is domain-only joined.|
 -|-1073741730|The domain isn't available| | Make sure you're using the right username format for your machine join type. If your machine is Microsft Entra joined, use a UPN (`[email protected]`) format for your username. You can see whether it is Entra joined by using the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command. If under `Device State` it says `AzureAdJoined : YES`, it is Entra joined. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`.|
 +|-1073741730|The domain isn't available| | Make sure you're using the right username format for your machine join type. If your machine is Microsoft Entra joined, use a UPN (`[email protected]`) format for your username. You can see whether it is Entra joined by using the [dsregcmd /status](/entra/identity/devices/troubleshoot-device-dsregcmd) command. If under `Device State` it says `AzureAdJoined : YES`, it is Entra joined. If it says `NO` after `AzureAdJoined` but after `DomainJoined` it says `YES`, use a username in the format `DOMAIN\user`.|
 If you don't have a more specific error associated with the problem, the easiest way to troubleshoot is to sign in to the machine with the exact credentials you entered in your connection. You can try this method by signing in to the machine locally or through a Remote Desktop connection. You should receive the same error message that Power Automate receives when trying to authenticate your credentials, which should help you troubleshoot the issue.