Skip to content

Commit 5dffbdb

Browse files
authored
Update test-connection-fails-email-server.md
1 parent 178ca37 commit 5dffbdb

1 file changed

Lines changed: 3 additions & 3 deletions

File tree

support/power-platform/dataverse/email-exchange-synchronization/test-connection-fails-email-server.md

Lines changed: 3 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -2,10 +2,10 @@
22
title: Test Connection fails in email server profile
33
description: Provides a solution to an issue where test connection fails from an email server profile in Microsoft Dynamics 365.
44
ms.reviewer:
5-
ms.date: 12/05/2024
5+
ms.date: 12/09/2024
66
ms.custom: sap:Email and Exchange Synchronization
77
---
8-
# Test Connection fails with 401 or timeout error in email server profile in Microsoft Dynamics 365
8+
# Test Connection fails with 401 or time-out error in email server profile in Microsoft Dynamics 365
99

1010
This article provides a solution to an issue where **Test Connection** fails from an email server profile in Microsoft Dynamics 365.
1111

@@ -33,7 +33,7 @@ To solve this issue, verify the username and password are correct.
3333
3434
## Cause 2: Firewall blocking connectivity
3535

36-
If you're using Dynamics 365 (online) with Exchange on-premises, ensure your firewall allows connectivity from the list of IP ranges documented in [Microsoft Dynamics CRM Online IP Address Ranges](https://support.microsoft.com/help/2728473) including the referenced [Azure IP ranges](https://support.microsoft.com/topic/microsoft-dynamics-crm-online-ip-address-ranges-0b22a844-e61d-443b-482f-945de79f764d).
36+
If you use Dynamics 365 (online) with Exchange on-premises, ensure your firewall allows connectivity from the list of IP ranges documented in [Microsoft Dynamics CRM Online IP Address Ranges](https://support.microsoft.com/help/2728473) including the referenced [Azure IP Ranges](https://support.microsoft.com/topic/microsoft-dynamics-crm-online-ip-address-ranges-0b22a844-e61d-443b-482f-945de79f764d).
3737

3838
## Cause 3: Unreliable test connection results
3939

0 commit comments

Comments
 (0)