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Update synced-file-moved-to-recycle-bin.md
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@@ -27,12 +27,14 @@ When you synchronize a Microsoft SharePoint Online library or a OneDrive library
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This issue occurs because a user accidentally deleted the file, or a local application for the user who synchronized the library deleted the file.
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## More information
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If a folder is deleted from a locally synced SharePoint library, the OneDrive sync client processes this action as a standard file system deletion. The OneDrive sync client then syncs this change to the cloud (SharePoint/OneDrive). When other users who synced the same library receive this update, their devices also delete the folder locally. Therefore, the operating system moves the deleted folder into each user’s local recycle bin. The OneDrive client makes sure that local folders and the cloud library are kept in sync. This process also applies to empty folders.
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## Solution
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To learn who synchronized the affected file, open the SharePoint Online or OneDrive recycle bin, and then check the **Deleted By** field for affected file. The account that's listed in this field is for the user who performed the sync operation.
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To learn who deleted the affected file, open the SharePoint Online or OneDrive recycle bin, and then check the **Deleted By** field for affected file. The account that's listed in this field is for the user who performed the sync operation.
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Try to determine whether the file was intentionally or accidentally deleted by the identified user. This information is important if multiple users are synchronizing a single library. For example, in some cases, a user might try to copy a file that might have been accidentally moved to another directory. This action removes the file from the synchronized library.
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If the file wasn't intentionally or accidentally deleted by the **Deleted By** user, ask the user whether a local process might have moved or deleted the file. For example, local virus-protection software could be configured to quarantine files.
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## More information
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If a folder is deleted from a locally synced SharePoint library, the OneDrive sync client processes this action as a standard file system deletion. The OneDrive sync client then syncs this change to the cloud (SharePoint/OneDrive). When other users who synced the same library receive this update, their devices also delete the folder locally. Therefore, the operating system moves the deleted folder into each user’s local recycle bin. The OneDrive client makes sure that local folders and the cloud library are kept in sync. This process also applies to empty folders.

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