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support/sales-copilot/crm-permissions-and-configurations/server-to-server-setup-disable-action-failed-with-error-couldn’t-get-connected-app-details.md

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title: Server-to-Server Setup Disable Action Failed with Error Couldn’t get connected app details
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title: Couldn’t get connected app details. Disable Action Failed error when enable Salesforce server-to-server flow
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description: This article helps you troubleshoot the error "Couldn’t get connected app details for the Salesforce organization." when you disable Salesforce server-to-server flow.
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ms.date: 05/12/2025
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author: sbmjais
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ms.author: shjais
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ms.custom: sap:CRM Permissions and Configurations\CRM Settings
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---
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# Couldn’t get connected app details when enable Salesforce server-to-server flow
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# "Couldn’t get connected app details. Disable Action Failed" error when enable Salesforce server-to-server flow
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This article helps you troubleshoot the error "Couldn’t get connected app details for the Salesforce organization." when you disable Salesforce server-to-server flow.
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