Merge pull request #9000 from Deland-Han/cmpy-branch-ci5919

Deland-Han · web-flow · commit 4e184d357613 · 2025-05-26T16:50:33.000+08:00
AB#5919: [ms.custom] Update ToC for Windows 365 troubleshooting articles and add metadata values
diff --git a/support/windows-365/connection-error-interactive-window-not-shown.md b/support/windows-365/connection-error-interactive-window-not-shown.md
@@ -5,6 +5,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.topic: troubleshooting
 ms.reviewer: kaushika, erikje, v-lianna
+ms.custom:
+- pcy:Session connectivity\Users see random or intermittent disconnects
+- sap:WinComm User Experience
 ---
 # Windows 365 Link connection fails with error "an interactive window could not be shown"
 
diff --git a/support/windows-365/connection-errors.md b/support/windows-365/connection-errors.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot connection errors
 description: Troubleshoot connection errors in Windows 365.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: traceyadams, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Session connectivity\Users are not able to make a connection
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/connection-fails-with-cloud-pc-does-not-support-entra-id-single-sign-on-sso.md b/support/windows-365/connection-fails-with-cloud-pc-does-not-support-entra-id-single-sign-on-sso.md
@@ -6,6 +6,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.reviewer: wincicuex, erikje
 ms.topic: troubleshooting
+ms.custom:
+- pcy:Session connectivity\Users are not able to make a connection
+- sap:WinComm User Experience
 ---
 # Windows 365 Link connection fails with "Cloud PC does not support Entra ID single sign-on"
 
diff --git a/support/windows-365/connection-fails-with-connection-to-the-remote-pc-was-lost.md b/support/windows-365/connection-fails-with-connection-to-the-remote-pc-was-lost.md
@@ -6,6 +6,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.reviewer: wincicuex, erikje
 ms.topic: troubleshooting
+ms.custom:
+- pcy:Session connectivity\Users see random or intermittent disconnects
+- sap:WinComm User Experience
 ---
 # Windows 365 Link connection fails with "connection to the remote PC was lost"
 
diff --git a/support/windows-365/connection-fails-with-failed-to-open-a-microsoft-entra-id-credential-prompt.md b/support/windows-365/connection-fails-with-failed-to-open-a-microsoft-entra-id-credential-prompt.md
@@ -6,6 +6,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.reviewer: wincicuex, erikje
 ms.topic: troubleshooting
+ms.custom:
+- pcy:Session connectivity\Users are not able to make a connection
+- sap:WinComm User Experience
 ---
 # Windows 365 Link connection fails with "Failed to open a Microsoft Entra ID credential prompt"
 
diff --git a/support/windows-365/health-checks.md b/support/windows-365/health-checks.md
@@ -5,7 +5,9 @@ manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: mattsha, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Azure Network Connection\Health Check Issues
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/known-issues-enterprise.md b/support/windows-365/known-issues-enterprise.md
@@ -5,7 +5,9 @@ manager: dcscontentpm
 ms.date: 05/23/2025
 ms.topic: troubleshooting
 ms.reviewer: ivivano, erikje, scottduf
-ms.custom: get-started
+ms.custom:
+- pcy:Onboarding issues
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/known-issues.md b/support/windows-365/known-issues.md
@@ -5,7 +5,9 @@ manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: ivivano, erikje
-ms.custom: get-started
+ms.custom:
+- pcy:Onboarding issues
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/oobe-fails-error-has-occurred.md b/support/windows-365/oobe-fails-error-has-occurred.md
@@ -5,6 +5,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.topic: troubleshooting
 ms.reviewer: kaushika, erikje, v-lianna
+ms.custom:
+- pcy:Configuration and Management\Managing Devices with Intune
+- sap:WinComm User Experience
 ---
 # Windows 365 Link fails to load OOBE with error "An error has occurred"
 
diff --git a/support/windows-365/oobe-fails-error-something-wrong.md b/support/windows-365/oobe-fails-error-something-wrong.md
@@ -5,6 +5,9 @@ manager: dcscontentpm
 ms.date: 04/02/2025
 ms.topic: troubleshooting
 ms.reviewer: kaushika, erikje, v-lianna
+ms.custom:
+- pcy:Configuration and Management\Managing Devices with Intune
+- sap:WinComm User Experience
 ---
 # Windows 365 Link fails to load OOBE with error "Something went wrong"
 
diff --git a/support/windows-365/provisioning-errors.md b/support/windows-365/provisioning-errors.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot provisioning errors
 description: Troubleshoot provisioning errors in Windows 365.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: mattsha, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Provisioning\Provisioning Failure
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/toc.yml b/support/windows-365/toc.yml
@@ -1,43 +1,69 @@
 items:
 - name: Windows 365
   href: ./welcome-windows-365.yml
-- name: Azure network connection health checklist
-  href: ./health-checks.md
-- name: Connection errors
-  href: ./connection-errors.md
-- name: Connection fails with "Cloud PC does not support Entra ID single sign-on"
-  href: connection-fails-with-cloud-pc-does-not-support-entra-id-single-sign-on-sso.md
-- name: Connection fails with "connection to the remote PC was lost"
-  href: connection-fails-with-connection-to-the-remote-pc-was-lost.md
-- name: Connection fails with "Failed to open a Microsoft Entra ID credential prompt"
-  href: connection-fails-with-failed-to-open-a-microsoft-entra-id-credential-prompt.md
-- name: Connection fails with "an interactive window could not be shown"
-  href: ./connection-error-interactive-window-not-shown.md
-- name: Known issues with Windows 365 Business
-  href: ./known-issues.md
-- name: Known issues with Windows 365 Enterprise and Frontline
-  href: ./known-issues-enterprise.md
-- name: OOBE fails with "Something went wrong"
-  href: ./oobe-fails-error-something-wrong.md
-- name: OOBE fails with "An error has occurred"
-  href: ./oobe-fails-error-has-occurred.md
-- name: Provisioning errors
-  href: ./provisioning-errors.md
-- name: Troubleshoot Azure network connections
-  href: ./troubleshoot-azure-network-connection.md
-- name: Troubleshoot partner connectors
-  href: ./troubleshoot-partner-connector.md
-- name: Troubleshoot Windows 365 app
-  href: ./troubleshoot-windows-365-app.md
-- name: Troubleshoot Windows 365 Boot
-  href: ./troubleshoot-windows-365-boot.md
-- name: Troubleshoot Windows 365 GPU drivers
-  href: troubleshoot-windows-365-gpu-drivers.md
-- name: Windows 365 Boot known issues
-  href: ./windows-365-boot-known-issues.md
-- name: Troubleshoot Windows 365 Enterprise Cloud PC grace period issues
-  href: ./troubleshoot-windows-365-enterprise-cloud-pcs-grace-period-issue.md
-- name: Windows 365 setup issues
-  href: ./troubleshoot-windows-365-business.md
-- name: Windows 365 Switch known issues
-  href: ./windows-365-switch-known-issues.md
+- name: Windows 365 Business
+  items:
+  - name: Configuration and Management
+    items:
+    - name: Windows 365 setup issues
+      href: troubleshoot-windows-365-business.md
+  - name: Onboarding issues
+    items:
+    - name: Known issues with Windows 365 Business
+      href: known-issues.md
+- name: Windows 365 Enterprise
+  items:
+  - name: Azure Network Connection
+    items:
+    - name: Azure network connection health checklist
+      href: health-checks.md
+    - name: Troubleshoot Azure network connections
+      href: troubleshoot-azure-network-connection.md
+  - name: Configuration and Management
+    items:
+    - name: OOBE fails with "An error has occurred"
+      href: oobe-fails-error-has-occurred.md
+    - name: OOBE fails with "Something went wrong"
+      href: oobe-fails-error-something-wrong.md
+    - name: Troubleshoot Windows 365 app
+      href: troubleshoot-windows-365-app.md
+  - name: Onboarding issues
+    items:
+    - name: Known issues with Windows 365 Enterprise and Frontline
+      href: known-issues-enterprise.md
+  - name: Partner Solutions for W365
+    items:
+    - name: Troubleshoot partner connectors
+      href: troubleshoot-partner-connector.md
+  - name: Performance Issues
+    items:
+    - name: Troubleshoot Windows 365 GPU drivers
+      href: troubleshoot-windows-365-gpu-drivers.md
+  - name: Provisioning
+    items:
+    - name: Provisioning errors
+      href: provisioning-errors.md
+    - name: Troubleshoot Windows 365 Enterprise Cloud PC grace period issues
+      href: troubleshoot-windows-365-enterprise-cloud-pcs-grace-period-issue.md
+  - name: Session connectivity
+    items:
+    - name: Connection errors
+      href: connection-errors.md
+    - name: Connection fails with "an interactive window could not be shown"
+      href: connection-error-interactive-window-not-shown.md
+    - name: Connection fails with "Cloud PC does not support Entra ID single sign-on"
+      href: connection-fails-with-cloud-pc-does-not-support-entra-id-single-sign-on-sso.md
+    - name: Connection fails with "connection to the remote PC was lost"
+      href: connection-fails-with-connection-to-the-remote-pc-was-lost.md
+    - name: Connection fails with "Failed to open a Microsoft Entra ID credential prompt"
+      href: connection-fails-with-failed-to-open-a-microsoft-entra-id-credential-prompt.md
+  - name: Windows 365 Boot
+    items:
+    - name: Troubleshoot Windows 365 Boot
+      href: troubleshoot-windows-365-boot.md
+    - name: Windows 365 Boot known issues
+      href: windows-365-boot-known-issues.md
+  - name: Windows 365 Switch
+    items:
+    - name: Windows 365 Switch known issues
+      href: windows-365-switch-known-issues.md
diff --git a/support/windows-365/troubleshoot-azure-network-connection.md b/support/windows-365/troubleshoot-azure-network-connection.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot Azure network connections
 description: Troubleshoot Azure network connections in Windows 365.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: ericor, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Azure Network Connection\VNET Setup and Config Issues
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/troubleshoot-partner-connector.md b/support/windows-365/troubleshoot-partner-connector.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot partner connectors in Windows 365
 description: Provides troubleshooting information to the issues related to partner connectors in Windows 365.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: aradinger, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Partner Solutions for W365
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/troubleshoot-windows-365-app.md b/support/windows-365/troubleshoot-windows-365-app.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot issues with the Windows 365 app
 description: Provides solutions, tips, or best practices to resolve the issues with the Windows 365 app.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: chbrinkhoff, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Configuration and Management\Application Issues
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/troubleshoot-windows-365-boot.md b/support/windows-365/troubleshoot-windows-365-boot.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Troubleshoot Windows 365 Boot
 description: Troubleshoot issues that occur when you set up or manage Windows 365 Boot devices.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: elluthra, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Windows 365 Boot
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/troubleshoot-windows-365-business.md b/support/windows-365/troubleshoot-windows-365-business.md
@@ -5,7 +5,9 @@ manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: ivivano, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Configuration and Management\Managing Devices with Intune
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/troubleshoot-windows-365-enterprise-cloud-pcs-grace-period-issue.md b/support/windows-365/troubleshoot-windows-365-enterprise-cloud-pcs-grace-period-issue.md
@@ -5,6 +5,9 @@ manager: dcscontentpm
 ms.date: 02/18/2025
 ms.topic: troubleshooting
 ms.reviewer: anwill
+ms.custom:
+- pcy:Provisioning\Grace Period Issues
+- sap:WinComm User Experience
 ---
 # Troubleshoot Windows 365 Enterprise Cloud PC grace period issues
 
diff --git a/support/windows-365/troubleshoot-windows-365-gpu-drivers.md b/support/windows-365/troubleshoot-windows-365-gpu-drivers.md
@@ -6,7 +6,9 @@ manager: dcscontentpm
 audience: itpro
 ms.topic: troubleshooting
 ms.reviewer: feadebay,erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Performance Issues
+- sap:WinComm User Experience
 ---
 # Troubleshoot Windows 365 GPU drivers
 
diff --git a/support/windows-365/windows-365-boot-known-issues.md b/support/windows-365/windows-365-boot-known-issues.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Windows 365 Boot known issues
 description: Learn about known issues with Windows 365 Boot, including workarounds and updated fixes.
 manager: dcscontentpm
 ms.date: 03/31/2025
 ms.topic: troubleshooting
 ms.reviewer: elluthra, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Windows 365 Boot
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
diff --git a/support/windows-365/windows-365-switch-known-issues.md b/support/windows-365/windows-365-switch-known-issues.md
@@ -1,12 +1,13 @@
 ---
-# required metadata
 title: Windows 365 Switch known issues
 description: Learn about known issues with Windows 365 Switch, including workarounds and updated fixes.
 manager: dcscontentpm
 ms.date: 01/20/2025
 ms.topic: troubleshooting
 ms.reviewer: elluthra, erikje
-ms.custom: intune-azure, get-started
+ms.custom:
+- pcy:Windows 365 Switch
+- sap:WinComm User Experience
 ms.collection:
 - M365-identity-device-management
 - tier2
