Merge pull request #8383 from MicrosoftDocs/main

Auto push to live 2025-03-06 02:00:02

Author: Deland-Han

.openpublishing.redirection.json

@@ -12879,6 +12879,10 @@
     {
       "source_path": "support/power-platform/dataverse/d365-app-outlook/error-when-installing-crm-2016-outlook.md",
       "redirect_url": "/previous-versions/troubleshoot/dynamics/crm/error-when-installing-crm-2016-outlook"
-    }
+    },
+    {
+      "source_path": "support/power-platform/dataverse/d365-app-outlook/current-user-role-not-have-required-permissions.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/privilege-error-occurs-when-using-dynamics-365-app-for-outlook"
+    }   
   ]
 }

support/azure/azure-storage/blobs/alerts/storage-explorer-troubleshooting.md

@@ -1,8 +1,8 @@
 ---
 title: Microsoft Entra Connect services don't start
 description: Describes an issue that prevents Microsoft Entra Connect services from starting. Provides a resolution.
-ms.date: 02/28/2024
-ms.reviewer: riantu, nualex, reviei, v-leedennis
+ms.date: 03/06/2025
+ms.reviewer: riantu, nualex, reviei, v-leedennis, v-weizhu
 ms.service: entra-id
 ms.custom: sap:Microsoft Entra Connect Sync
 ---
@@ -52,14 +52,14 @@ Make group policy changes if necessary so that the ADSync service account can lo
 
 1. If you made any changes to the local group policy or domain group policy, restart the computer to apply the changes.
 
-## Solution 2: Troubleshoot error messages in directory synchronization logging
+## Solution 2: Troubleshoot error messages using Event Viewer
 
-You can also try to find and fix the problem by scanning the application and system events in the directory synchronization logs. All directory synchronization logging is viewable in Event Viewer. For details, see [Troubleshoot other error messages](installation-configuration-wizard-errors.md#troubleshoot-other-error-messages).
+You can also try to find and fix the problem by scanning the **Application** and **System** logs in Event Viewer for directory synchronization events. For more information, see [Troubleshoot other error messages](installation-configuration-wizard-errors.md#troubleshoot-other-error-messages).
 
-## Solution 3: Reinstall directory synchronization
+## Solution 3: Check the Microsoft Entra ID Sync (ADSync) service account
 
-If solutions 1 and 2 don't resolve the issue, remove and then reinstall directory synchronization.
+If solutions 1 and 2 don't resolve the issue, verify the status of your custom ADSync service account. Ensure that the account isn't expired or disabled, that the **User must change password at next logon** option isn't enabled, and that its password isn't expired. If the password was changed, use the **Services.msc** console to update the ADSync service account password.
 
-For example, if you use the Azure Active Directory Sync tool, remove and then reinstall it. Or, if you use Azure AD Sync, remove and then reinstall it.
+For more information about other types of Windows service accounts, see [ADSync service account](/entra/identity/hybrid/connect/concept-adsync-service-account).
 
 [!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]

support/entra/entra-id/user-prov-sync/services-sync-not-start.md

@@ -54,7 +54,7 @@ To find the on-premises AD connector account, use one of the following tools.
 
 1. In the **Additional tasks** screen, select the **View or export current configuration** task, and then select the **Next** button.
 
-1. In the **Review your solution** screen, locate the **Synchronized Directories** heading, and then copy the `MSOL_<hex-digits>` string from within the **ACCOUNT** field value.
+1. In the **Review your solution** screen, locate the **Synchronized Directories** heading, and then copy the string from within the **ACCOUNT** field value. By default, the automatically created account follows the format `DOMAIN\MSOL_<hex-digits>`.
 
 1. Select the **Exit** button.
 
@@ -87,6 +87,15 @@ Get-ADSyncToolsADconnectorAccount
 
 The output is a table that displays the `Name`, `Forest`, `Domain`, and `Username` columns for each Active Directory connector account. The text string that you want to copy is in the `Username` column.
 
+   ```console
+
+   Name             Forest            Domain                 Username
+   ----             ------            ------                 --------
+   corp.contoso.com corp.contoso.com  domain.contoso.com     MSOL__<hex-digits>
+   test.local       test.local        test.local             MSOL__<hex-digits>
+
+   ```
+
 </details>
 
 ### Part 2: Determine which attributes the on-premises Active Directory connector account doesn't have permissions for
@@ -109,8 +118,10 @@ The output is a table that displays the `Name`, `Forest`, `Domain`, and `Usernam
 
 1. Identify the Microsoft Entra Connect feature that you're using by following one of these methods:
 
+   - When using 'mS-DS-ConsistencyGuid' attribute as the source anchor, the added attribute will be the [mS-DS-ConsistencyGuid](/entra/identity/hybrid/connect/plan-connect-design-concepts#using-ms-ds-consistencyguid-as-sourceanchor) attribute.
+      
    - Review the list of [Exchange hybrid writeback](/azure/active-directory/hybrid/connect/reference-connect-sync-attributes-synchronized#exchange-hybrid-writeback) attributes to synchronize, and then return to the **Attribute information** table UI to find the Exchange hybrid writeback attribute that ADSync was trying to add or modify. For example, the added or modified attribute might be the [msDS-ExternalDirectoryObjectID](/openspecs/windows_protocols/ms-ada2/0abc1d06-ac09-476f-a60b-5deb05b394f7) attribute.
-
+      
    - Check the Microsoft Entra Connect features by running the `Get-ADSyncGlobalSettings` cmdlet from a PowerShell session, as shown in the following code:
 
      ```azurepowershell

support/entra/entra-id/user-prov-sync/troubleshoot-permission-issue-sync-service-manager.md

@@ -1,24 +1,23 @@
 ---
-title: Buttons such as Track and Set Regarding are missing
-description: Buttons such as Track and Set Regarding are missing in Microsoft Dynamics 365 App for Outlook. Provides a resolution.
+title: Track and Set Regarding icons are missing
+description: Solves the issue that the icons of the Track button and the Set Regarding button are missing in Microsoft Dynamics 365 App for Outlook.
 ms.reviewer: 
-ms.topic: troubleshooting
-ms.date: 03/31/2021
+ms.date: 03/06/2025
 ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
-# Buttons such as Track and Set Regarding are missing in Microsoft Dynamics 365 App for Outlook
+# Track and Set Regarding icons are missing in Dynamics 365 App for Outlook
 
-This article provides a resolution for the issue that icons for buttons such as Track and Set Regarding are missing in Microsoft Dynamics 365 App for Outlook.
+This article provides a resolution for an issue where icons for buttons such as [Track and Set Regarding](/dynamics365/outlook-app/user/track-message-or-appointment) are missing in Microsoft Dynamics 365 App for Outlook.
 
 _Applies to:_   Dynamics 365 App for Outlook  
 _Original KB number:_   4464349
 
 ## Symptoms
 
-When opening the Microsoft Dynamics 365 App for Outlook using Outlook desktop or Internet Explorer, icons for buttons such as Track and Set Regarding are missing. The buttons still function but the visual icons are missing. If you open the app in another browser such as Edge or Chrome, the button icons do appear.
+When you open Dynamics 365 App for Outlook using Outlook desktop or Internet Explorer, icons for buttons such as **Track** and **Set Regarding** are missing. The buttons still function, but the visual icons are missing. However, if you open the app in another browser, such as Microsoft Edge or Google Chrome, the button icons do appear.
 
 > [!NOTE]
-> If the Track and Set Regarding options are completely missing, see [Track and Set Regarding options are missing in Microsoft Dynamics 365 App for Outlook](https://support.microsoft.com/help/4462486).
+> If the **Track** and **Set Regarding** buttons are completely missing, see [Track and Set Regarding options are missing in Microsoft Dynamics 365 App for Outlook](track-set-regarding-options-miss.md).
 
 ## Cause
 
@@ -29,16 +28,16 @@ This issue can occur if your Internet Explorer security settings are configured
 
 ## Resolution
 
-If the symptoms match what is described in the Symptom section, try the following resolution:
+To solve this issue:
 
 1. Open Internet Explorer.
 2. Select the gear icon in the upper-right corner and then select **Internet Options**.
 3. Select the **Security** tab.
 4. Select the security zone used for your Microsoft Dynamics 365 URL and then select **Custom level**.
-5. Scroll down to the Downloads section to find the setting **Font download** and verify it is set to **Enable**.
+5. Scroll down to the **Downloads** section to find the **Font download** setting and verify it's set to **Enable**.
 6. Select **OK**.
 7. Close and reopen Outlook.
 
-If the steps above do not resolve the issue, refer to the following Blog post that discusses other potential causes for font icons not appearing in Internet Explorer:
+If the steps don't resolve the issue, refer to the following blog post that discusses other potential causes for font icons not appearing in Internet Explorer:
 
-[Windows 10 with Internet Explorer 11 some website graphic icons are missing](/archive/blogs/askie/windows-10-with-internet-explorer-11-some-website-graphic-icons-are-missing).
+[Windows 10 with Internet Explorer 11 some website graphic icons are missing](/archive/blogs/askie/windows-10-with-internet-explorer-11-some-website-graphic-icons-are-missing)

support/power-platform/dataverse/d365-app-outlook/buttons-such-as-track-and-set-regarding-are-missing.md

@@ -1,52 +1,58 @@
 ---
-title: Dynamics 365 App for Outlook is missing
-description: Provides a solution to an issue where Microsoft Dynamics 365 App for Outlook is missing from Microsoft Dynamics 365 navigation.
+title: Dynamics 365 App for Outlook option is missing from navigation
+description: Solves an issue where Microsoft Dynamics 365 App for Outlook is missing from the Dynamics 365 navigation pane.
 ms.reviewer: 
-ms.topic: troubleshooting
-ms.date: 03/31/2021
+ms.date: 03/06/2025
 ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
-# Microsoft Dynamics 365 App for Outlook is missing from Microsoft Dynamics 365 navigation
+# Dynamics 365 App for Outlook is missing from the navigation pane
 
-This article provides a solution to an issue where Microsoft Dynamics 365 App for Outlook is missing from Microsoft Dynamics 365 navigation.
+This article provides a solution to an issue where Microsoft Dynamics 365 App for Outlook is missing from the Dynamics 365 navigation pane.
 
 _Applies to:_   Dynamics 365 App for Outlook  
 _Original KB number:_   4339287
 
 ## Symptoms
 
-You're unable to find the Dynamics 365 App for Outlook option under **Settings** in your Dynamics 365 organization.
+You can't find the **Dynamics 365 App for Outlook** option under **Settings** in your Dynamics 365 organization.
 
 ## Cause
 
-It can be the result of customization to your navigation menu (sitemap). A customization can be applied from a solution or an administrator could have explicitly edited the sitemap xml, or used the sitemap designer to remove it.
+This issue might be due to customization of the navigation menu (site map). The customization could've been applied from a solution, or an administrator could have explicitly edited the site map XML or used the site map designer to remove the option.
 
 ## Resolution
 
-You can add the Dynamics 365 App for Outlook option under **Settings** by editing the sitemap within the sitemap designer:
+You can add the **Dynamics 365 App for Outlook** option to **Settings** by editing the site map within the [site map designer](/dynamics365/customerengagement/on-premises/customize/create-site-map-app):
 
 1. Access your Dynamics 365 organization as a user with the System Administrator or System Customer role.
-2. Navigate to **Settings**, **Customization**, and then select **Customize the System.**  
-3. Select **Client Extensions**, select **Sitemap**, and then select **Edit**.
-4. Select the **Settings** area.
-5. Select the **System** group.
-6. Select **+ Add** and then select **Subarea**.
-7. Select the **Type** dropdown and select **URL**.
-8. Copy and paste the following value into the **URL** field:  
-    `/tools/appsforcrm/AppForOutlookAdminSettings.aspx`
-9. In the **Title** field, type **Dynamics 365 App for Outlook**.
-10. For the **Icon** option, select the following option if it's available or select the default icon or any other icon:  
-    `/_imgs/area/crm_apps_16x16.png`
-11. Use the following value for the **ID** value: **crmapp_outlook**
-12. Select **Save** and then select **Publish.**  
-13. Close the sitemap designer
-14. Within the **Solution** dialog, select **Publish All Customizations**.
-15. Sign out and log back into the organization.
+2. Navigate to **Settings** > **Customization**, and then select **Customize the System**.
+3. In the solution window, under **Components**, select **Client Extensions** > **Sitemap**, and then select **Edit**.
+4. Select the **Settings** area and then select the **System** group.
+5. Select **+ Add** and then select **Subarea**.
+6. Select the **Type** dropdown and select **URL**.
+7. Copy and paste the following value into the **URL** field:
+
+    **/tools/appsforcrm/AppForOutlookAdminSettings.aspx**
+
+8. In the **Title** field, type **Dynamics 365 App for Outlook**.
+
+9. For the **Icon** field, select the following option if it's available or select the default icon or any other icon:
+
+    **/_imgs/area/crm_apps_16x16.png**
+
+10. Enter the **crmapp_outlook** value in the **ID** field.
+11. Select **Save** > **Publish**.
+12. Close the site map designer.
+13. Within the **Solution** dialog, select **Publish All Customizations**.
+14. Sign out and sign back in to the organization.
 
 ## More information
 
-To directly access the Dynamics 365 App for Outlook page used for deploying the app, append the following text to your Dynamics 365 URL:  
-`/tools/appsforcrm/AppForOutlookAdminSettings.aspx`
+- [Deploy and install Dynamics 365 App for Outlook](/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook)
+- To directly access the Dynamics 365 App for Outlook page used for deploying the app, append the following text to your Dynamics 365 URL:
+
+  `/tools/appsforcrm/AppForOutlookAdminSettings.aspx`
+
+  For example:
 
-For example:  
-`https://contoso.crm.dynamics.com/tools/appsforcrm/AppForOutlookAdminSettings.aspx`
+  `https://contoso.crm.dynamics.com/tools/appsforcrm/AppForOutlookAdminSettings.aspx`