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Update troubleshoot-windows-update-error-0x80072f8f.md
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support/windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x80072f8f.md

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audience: itpro
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ms.date: 11/6/2025
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ms.topic: troubleshooting
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ms.reviewer: cotro, mwesley, jarretr, v-ryanberg, v-gsitser
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ms.reviewer: scotro, mwesley, jarretr, v-ryanberg, v-gsitser
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ms.custom:
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- sap:windows servicing,updates and features on demand\windows update fails - installation stops with error
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- pcy:WinComm Devices Deploy
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## Prerequisites
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Make sure that you back up the OS disk. For more information, see [About Azure Virtual Machine restore](/azure/backup/about-azure-vm-restore).
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For virtual machines (VMs) running Windows in Azure, make sure that you back up the OS disk. For more information, see [About Azure Virtual Machine restore](/azure/backup/about-azure-vm-restore).
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## How to identify the issue
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## Resolution
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Perform an [in-place upgrade](/azure/virtual-machines/windows-in-place-upgrade) on the Windows virtual machine (VM).
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For Windows-based computers, perform an [in-place upgrade](/windows-server/get-started/perform-in-place-upgrade#perform-the-in-place-upgrade).
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For VMs running Windows in Azure, see [in-place upgrade on the Windows virtual machine](/azure/virtual-machines/windows-in-place-upgrade).

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