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support/dynamics-365/finance/financial-reporting/simple-report.md

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# Troubleshoot report design and data issues
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Here is a practical way to troubleshoot report design or missing data issues effectively. The key principle is to simplify the process and control variables, as focusing on a specific scope is often more manageable
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than diagnosing an entire report. Start by creating the smallest possible reproduction of the issue and make changes one at a time. In some cases, manually recreating a report or starting over with the design can
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help uncover design flaws or process bugs, ensuring a smoother troubleshooting experience.
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A practical way to troubleshoot report design or missing data issues effectively is to simplify the process and control variables. Focusing on a specific scope is often more manageable than diagnosing an entire report. Start by creating the smallest possible reproduction of the issue and make changes one at a time. In some cases, manually recreating a report or starting over with the design helps uncover design flaws or process bugs.
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To help determine the cause of a data mismatch, some common areas to validate are:
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- Create a simple report to troubleshoot the issue.
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- Check that your data mart integration is current and healthy.
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## Create a simple report for troubleshooting
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To create a simple report to help troubleshoot report issues, follow these steps:
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To create a simple report to troubleshoot report issues, follow these steps:
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1. Simplify the report as much as possible. The goal is to get to a single number.
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2. Remove any reporting tree and dimension set.
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3. Set the **Detail level** to **Financial**, **Account**, and **Transaction**.
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- Remove all modifiers for the column.
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7. This should display a report with a single cell of data.
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8. Verify the report is working as expected.
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9. From there, you can add one modification at a time if your issue include specific design requirements.
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a. For example: currency filter, attribute filter, YTD, or BB.
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9. Add one modification at a time if your issue includes specific design requirements.
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a. For example: currency filter, attribute filter, year-to-date, or beginning balances.
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10. If the issue still exists, contact support and provide the following:
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- Exported .tdbx files of your simplified report and your original report.
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- Screenshots of the simplified report build block designs (row & column).
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- Excel export of your report output.
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- Reporting parameters: Company, Reporting date and report name.
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- Export .tdbx files of the simplified and original reports.
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- Screenshots of the simplified report build block designs including rows and columns.
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- Excel export of the report output.
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- Reporting parameters: **Company**, **Reporting date**, and **Report name**.
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- Details about the incorrect amount and what the expected value is.
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### Check the data mart state
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To check the state of your data mart, follow these steps:
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1. Go to **Report designer**, go to **Tools** > **Integration status**.
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2. Check that the **Status** is not **Failed** and the **Last Runtime** date is after you created your data. Usually, you'll track the General Ledger transactions to **Fact map**. Occasionally, due to system load and data volume, this can take longer. You may need to wait more than one hour for larger data changes to complete integration into data mart.
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1. In **Report designer**, go to **Tools** > **Integration status**.
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2. Check that the **Status** isn't **Failed** and the **Last Runtime** date is after you created your data. Usually, the General Ledger transactions are tracked to **Fact map**. Occasionally, due to system load and data volume, this can take longer. You may need to wait more than one hour for larger data changes to complete integration into data mart.
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3. To check more detailed statistics, go to **Tools** > **Reset data mart**. DO NOT reset the data mart.
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If there are transactions with 6 or more attempts, this could be *stuck* data due to integrity issues. Having amounts here doesn’t mean you have missing data on your report, but it can be a source of missing data. Work with Microsoft support to determine the cause of the stuck data.
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If there are transactions with six or more attempts, this could be *stuck* data due to integrity issues. Having amounts here doesn’t mean data is missing from your report, but it can be a source of missing data. Work with Microsoft support to determine the cause of the stuck data.
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4. If there are any **Misaligned main account** categories, reports based on account categories could report incorrect amounts.
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